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Balanced Scorecard And Strategic Profitability Analysis MCQs

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1

Considering two fiscal years 2013 and 2014, if the selling price in 2013 and 2014 is $55 and $60 per unit respectively and actual units sold in 2013 are 25000 units, then revenue effect of price recovery will be __________?

Option A: $14,500

Option B: $135,000

Option C: $125,000

Option D: $12,500

Correct Answer: $125,000 ✔


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2

In strategy formulation, the forces that must be focused for industry analysis include ________?

Option A: potential entrants in market

Option B: customer’s bargaining power

Option C: supplier’s bargaining power

Option D: all of above

Correct Answer: all of above ✔


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3

In operating income strategic analysis, the strategic component which measures change in operating income, attributed for change in price of outputs and inputs is classified as __________?

Option A: internal process component

Option B: growth component

Option C: price recovery component

Option D: productivity component

Correct Answer: price recovery component ✔


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4

The quantity of produced output is divided by quantity of used input to calculate __________?

Option A: targeted productivity

Option B: total factor productivity

Option C: partial productivity

Option D: unused productivity

Correct Answer: partial productivity ✔


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5

If the quantity of manufactured jackets is 2250000 units and the leather used to produce the output is 3500000 m², then direct partial productivity of material will be __________?

Option A: 0.642 unit of jacket per ² of leather

Option B: 0.342 unit of jacket per ² of leather

Option C: 0.442 unit of jacket per ² of leather

Option D: 0.542 unit of jacket per ² of leather

Correct Answer: 0.642 unit of jacket per ² of leather ✔


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6

An example of financial perspective in balanced scorecard is __________?

Option A: employee turnover rates

Option B: operating capabilities and number of patents

Option C: operating income and revenue growth

Option D: customer satisfaction and market share

Correct Answer: operating income and revenue growth ✔


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7

The quantity of produced output is divided with the cost of all used inputs to calculate __________?

Option A: engineered productivity

Option B: targeted productivity

Option C: partial productivity

Option D: total factor productivity

Correct Answer: total factor productivity ✔


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8

An organization’s ability to offer market offerings at lower prices, in comparison with its competitors is known as __________?

Option A: inelastic demand

Option B: product differentiation

Option C: cost leadership

Option D: elastic demand

Correct Answer: cost leadership ✔


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9

An amount of available capacity other than employed capacity, to meet the customer’s demand, is classified as _________?

Option A: targeted capacity

Option B: budgeted capacity

Option C: recovery capacity

Option D: unused capacity

Correct Answer: unused capacity ✔


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10

Considering two fiscal years 2013 and 2014, the actual units sold in 2013 and 2014 are 11000 and 12500 units respectively, and selling price in year 2013 is $50, then revenue effect of growth will be _________?

Option A: $70,000

Option B: $75,000

Option C: $65,000

Option D: $73,000

Correct Answer: $75,000 ✔


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11

The way an organization matches its capabilities with available opportunities to accomplish its goals is called _______?

Option A: elasticity incurrence

Option B: off shoring

Option C: strategy

Option D: engineering

Correct Answer: strategy ✔


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12

An example of customer perspective in balanced scorecard is __________?

Option A: employee turnover rates

Option B: operating capabilities and number of patents

Option C: operating income and revenue growth

Option D: customer satisfaction and market share

Correct Answer: customer satisfaction and market share ✔


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13

Considering the balanced scorecard, the perspective in which performance of organization includes is __________?

Option A: financial perspective

Option B: learning and growth perspective

Option C: customer perspective

Option D: all of above

Correct Answer: all of above ✔


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14

Considering two years 2013 and 2014, the quantity of output produced in 2014 is divided by cost of input used in 2013, to produce output in 2014 to calculate __________?

Option A: benchmark engineered productivity

Option B: benchmark total factor productivity

Option C: benchmark partial productivity

Option D: benchmark total productivity

Correct Answer: benchmark total factor productivity ✔


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15

An ability of an organization, to offer its services or products that must be perceived by customers as unique and superior, in comparison to its competitors is called __________?

Option A: inelastic demand

Option B: product differentiation

Option C: cost leadership

Option D: elastic demand

Correct Answer: product differentiation ✔


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16

In operating income strategic analysis, a component which measures the change in operating income attributed to the change in output quantity is classified as ________?

Option A: internal process component

Option B: growth component

Option C: price recovery component

Option D: productivity component

Correct Answer: growth component ✔


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17

The balanced scorecard perspective focuses on all the operations, and it leads to value creation process for customers, can be categorized as __________?

Option A: learning perspective

Option B: financial perspective

Option C: internal business process perspective

Option D: customer perspective

Correct Answer: internal business process perspective ✔


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18

In operating income strategic analysis, the strategic component which measures change in cost attributed to price of input in current year, relative to price of input material in last year, can be classified as __________?

Option A: internal process component

Option B: growth component

Option C: price recovery component

Option D: productivity component

Correct Answer: productivity component ✔


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19

The balanced scorecard perspective measures company’s success in targeted segments of customers, this perspective can also be classified as _________?

Option A: internal business process perspective

Option B: customer perspective

Option C: learning perspective

Option D: financial perspective

Correct Answer: customer perspective ✔


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20

In response to challenges arisen by competitors and new entrants, the strategy which must be considered by the company does include __________?

Option A: cost leadership

Option B: demand inelasticity

Option C: differentiated products

Option D: both A and C

Correct Answer: both A and C ✔


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21

Which of the following is an example of internal business perspective in balanced scorecard?

Option A: employee turnover rates

Option B: operating capabilities and number of patents

Option C: operating income and revenue growth

Option D: customer satisfaction and market share

Correct Answer: operating capabilities and number of patents ✔


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22

An approach which is used to manage unused capacity is __________?

Option A: reengineering

Option B: downsizing

Option C: upgrading

Option D: none of above

Correct Answer: downsizing ✔


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23

An example of learning and growth perspective in balanced scorecard is _________?

Option A: employee turnover rates

Option B: operating capabilities and number of patents

Option C: operating income and revenue growth

Option D: customer satisfaction and market share

Correct Answer: employee turnover rates ✔


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24

The fundamental redesigning and rethinking of business processes to improve critical measures such as quality, speed, cost and customer satisfaction are called __________?

Option A: reengineering

Option B: differentiation

Option C: bargaining

Option D: targeting

Correct Answer: reengineering ✔


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25

The translation of organization strategy, and mission into performance measures to provide framework for strategy implementation is termed as __________?

Option A: differentiation scorecard

Option B: bargaining scorecard

Option C: leadership scorecard

Option D: balanced scorecard

Correct Answer: balanced scorecard ✔


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26

An example of direct engineered cost is _________?

Option A: indirect material cost

Option B: direct material cost

Option C: direct labor cost

Option D: indirect labor cost

Correct Answer: direct material cost ✔


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27

Considering two fiscal years 2013 and 2014, an input price in 2013 and 2014 are $9 and $11 per unit respectively and input required units in 2013 to produce output in 2014 are 30000 units, then cost effect of price recovery will be __________?

Option A: $60,000

Option B: $6,000

Option C: $65,000

Option D: $6,500

Correct Answer: $60,000 ✔


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28

In an innovation process, operation process and post sales services are all sub processes of a perspective, named __________?

Option A: internal business process perspective

Option B: external business process perspective

Option C: leadership perspective

Option D: reengineering perspective

Correct Answer: internal business process perspective ✔


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