Balanced Scorecard Quality, Time And Theory Of Constraints MCQs

Option A: 0.9

Option B: 0.4

Option C: 0.3

Option D: 0.8

Correct Answer: 0.4 ✔

Option A: theory of contribution

Option B: theory of constraints

Option C: theory of conflicts

Option D: theory of maximization

Correct Answer: theory of constraints ✔

Option A: rework costs

Option B: prevention costs

Option C: incremental costs

Option D: reengineering costs

Correct Answer: prevention costs ✔

Option A: prevention costs

Option B: external failure costs

Option C: appraisal costs

Option D: internal failure costs

Correct Answer: external failure costs ✔

Option A: 0.8125

Option B: 0.6125

Option C: 0.9125

Option D: 1.725

Correct Answer: 0.8125 ✔

Option A: value chain efficiency

Option B: value chain effectivity

Option C: manufacturing cycle effectivity

Option D: manufacturing cycle efficiency

Correct Answer: manufacturing cycle efficiency ✔

Option A: component and material factors

Option B: machine-related factors

Option C: human factors

Option D: all of above

Correct Answer: all of above ✔

Option A: $5,000

Option B: $14,000

Option C: $4,000

Option D: $9,000

Correct Answer: $4,000 ✔

Option A: customer measures

Option B: financial measures

Option C: measures of growth and learning

Option D: measures of internal business processes

Correct Answer: customer measures ✔

Option A: costs of quality

Option B: costs of learning

Option C: costs of reengineering

Option D: costs of spoilage inventory

Correct Answer: costs of quality ✔

Option A: manufacturing cycle efficiency

Option B: value added manufacturing time

Option C: responding time

Option D: delivery time

Correct Answer: value added manufacturing time ✔

Option A: relevant costing diagram

Option B: cause and effect diagram

Option C: control chart

Option D: pareto diagram

Correct Answer: control chart ✔

Option A: measures of growth and learning

Option B: measures of internal business processes

Option C: customer measures

Option D: financial measures

Correct Answer: measures of internal business processes ✔

Option A: manufacturing lead time

Option B: manufacturing cycle time

Option C: customer response time

Option D: system process time

Correct Answer: customer response time ✔

Option A: employee satisfaction

Option B: employee turnover

Option C: employee training

Option D: employee failures

Correct Answer: employee satisfaction ✔

Option A: throughput costs

Option B: investments

Option C: operating costs

Option D: marginal costs

Correct Answer: investments ✔

Option A: statistical process control

Option B: statistical failure control

Option C: statistical control of prevention cost

Option D: statistical control of sunk cost

Correct Answer: statistical process control ✔

Option A: manufacturing efficiency time

Option B: manufacturing cycle time

Option C: responding time

Option D: value chain time

Correct Answer: manufacturing cycle time ✔

Option A: measures of growth and learning

Option B: measures of internal business processes

Option C: customer measures

Option D: financial measures

Correct Answer: financial measures ✔

Option A: employee turnover ratio

Option B: employee empowerment ratio

Option C: employee satisfaction ratio

Option D: employee training percentage

Correct Answer: employee turnover ratio ✔

Option A: 0.6

Option B: 0.5

Option C: 0.2

Option D: 0.7

Correct Answer: 0.2 ✔

Option A: throughput costs

Option B: investments

Option C: operating costs

Option D: marginal costs

Correct Answer: operating costs ✔

Option A: statistical process control

Option B: statistical failure control

Option C: statistical control of prevention cost

Option D: statistical control of sunk cost

Correct Answer: statistical process control ✔

Option A: 42.625

Option B: 36.724

Option C: 32.625

Option D: 41.625

Correct Answer: 32.625 ✔

Option A: relevant costing diagram

Option B: cause and effect diagram

Option C: control chart

Option D: Pareto chart

Correct Answer: Pareto chart ✔

Option A: effective performance

Option B: efficient performance

Option C: in-time performance

Option D: on-time performance

Correct Answer: on-time performance ✔

Option A: manufacturing lead time

Option B: manufacturing cycle efficiency

Option C: customer response time

Option D: system process time

Correct Answer: manufacturing lead time ✔

Option A: appraisal costs

Option B: internal and external failure costs

Option C: prevention costs

Option D: all of above

Correct Answer: all of above ✔

Option A: 94%

Option B: 93%

Option C: 95%

Option D: 97.50%

Correct Answer: 97.50% ✔

Option A: prevention costs

Option B: external failure costs

Option C: appraisal costs

Option D: internal failure costs

Correct Answer: internal failure costs ✔

Option A: measures of growth and learning

Option B: measures of internal business processes

Option C: customer measures

Option D: financial measures

Correct Answer: measures of growth and learning ✔

Option A: prevention costs

Option B: external failure costs

Option C: appraisal costs

Option D: internal failure costs

Correct Answer: appraisal costs ✔

Option A: responding time

Option B: value chain time

Option C: delivery time

Option D: manufacturing cycle efficiency

Correct Answer: delivery time ✔

Option A: learning quality

Option B: design quality

Option C: conformance quality

Option D: business process quality

Correct Answer: conformance quality ✔

Option A: employee turnover ratio

Option B: employee empowerment ratio

Option C: employee satisfaction ratio

Option D: employee training percentage

Correct Answer: employee empowerment ratio ✔

Option A: design quality

Option B: conformance quality

Option C: scorecard quality

Option D: both A and D

Correct Answer: both A and D ✔

Option A: throughput contribution

Option B: operating cost contribution

Option C: operating contribution

Option D: marginal contribution

Correct Answer: throughput contribution ✔

Option A: relevant costing diagram

Option B: cause and effect diagram

Option C: control chart

Option D: Pareto diagram

Correct Answer: cause and effect diagram ✔

Option A: learning quality

Option B: design quality

Option C: conformance quality

Option D: business process quality

Correct Answer: design quality ✔