Option A: Geothermy
Option B: Demography
Option C: Ethnography
Option D: Hemos-popography
Correct Answer: Demography ✔
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Option A: terragraphic segmentation
Option B: fermagraphic segmentation
Option C: geothermy segmentation
Option D: geodemographic segmentation
Correct Answer: geodemographic segmentation ✔
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Option A: To protect companies form each other
Option B: To protect consumers from unfair business practices
Option C: To protect the interests of society
Option D: To protect businesses from unfair consumer demands
Correct Answer: To protect the interests of society ✔
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Option A: 1940s
Option B: 1950s
Option C: 1960s and 1970s
Option D: mid-1980s
Correct Answer: 1960s and 1970s ✔
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Option A: internal sources
Option B: customers
Option C: competitors
Option D: the local library
Correct Answer: the local library ✔
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Option A: They did not investigate pricing correctly and priced the product too high
Option B: They did not investigate dealer reaction and had inadequate distribution
Option C: They defined their marketing research problem too narrowly
Option D: They failed to account for the Pepsi Challenge taste test in their marketing efforts
Correct Answer: They defined their marketing research problem too narrowly ✔
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Option A: Territorial sales force
Option B: Product sales force
Option C: Customer sales force
Option D: Hybrid sales force
Correct Answer: Territorial sales force ✔
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Option A: new brand strategy
Option B: line extension strategy
Option C: multiband strategy
Option D: brand extension strategy
Correct Answer: brand extension strategy ✔
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Option A: market penetrations
Option B: market development
Option C: product development
Option D: diversification
Correct Answer: diversification ✔
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Option A: A targeted level of promotional support
Option B: A targeted level of customer service at the least cost
Option C: A targeted level of transportation expense ratio
Option D: A targeted level of field support
Correct Answer: A targeted level of customer service at the least cost ✔
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Option A: product concept
Option B: production concept
Option C: production cost expansion concept
Option D: marketing concept
Correct Answer: production concept ✔
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Option A: Idea generation
Option B: Concept development and testing
Option C: Idea screening
Option D: Brainstorming
Correct Answer: Idea screening ✔
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Option A: undifferentiated marketing
Option B: differentiated marketing
Option C: concentrated marketing
Option D: turbo marketing
Correct Answer: concentrated marketing ✔
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The type of salesforce structure in which the sales force sells along product lines is called a ?
Option A: territorial salesforce
Option B: product salesforce
Option C: customer salesforce
Option D: retail salesforce
Correct Answer: product salesforce ✔
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Option A: direct exporting
Option B: indirect exporting
Option C: licensing
Option D: joint venturing
Correct Answer: joint venturing ✔
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Option A: product development
Option B: commercialization
Option C: marketing strategy
Option D: business analysis
Correct Answer: product development ✔
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Option A: Licensed brands
Option B: Manufacturer’s brand
Option C: Private brand
Option D: Co-brand
Correct Answer: Licensed brands ✔
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Option A: the presence of many strong and aggressive competitors
Option B: the likelihood of government monitoring
Option C: actual or potential substitute products
Option D: the power of buyers in the segments
Correct Answer: the likelihood of government monitoring ✔
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Option A: Protectionism
Option B: exchange controls
Option C: exchange facilitators
Option D: nontariff trade barriers
Correct Answer: nontariff trade barriers ✔
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Option A: Newspapers
Option B: Television
Option C: Direct Mail
Option D: Radio
Correct Answer: Newspapers ✔
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Option A: Direct Mail
Option B: Outdoor
Option C: Online
Option D: Radio
Correct Answer: Online ✔
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Option A: become a vehicle for pitching the sponsor’s products
Option B: become a vehicle for pitching the sponsor’s products
Option C: become a means for raising prices
Option D: become a means of unfair competition
Correct Answer: A. become a vehicle for pitching the sponsor’s products ✔
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Option A: environment
Option B: response
Option C: stimuli
Option D: buying center
Correct Answer: buying center ✔
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Option A: discount
Option B: allowance
Option C: premium
Option D: rebate
Correct Answer: allowance ✔
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Option A: reseller
Option B: business
Option C: government
Option D: service
Correct Answer: reseller ✔
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Option A: Hispanics and Asians
Option B: African Americans
Option C: Western Europeans
Option D: Middle Eastern
Correct Answer: Hispanics and Asians ✔
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Option A: intangibility
Option B: inseparability
Option C: variability
Option D: perishability
Correct Answer: perishability ✔
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Option A: Concept development and testing
Option B: Commercialization
Option C: Business analysis
Option D: Marketing strategy development
Correct Answer: Business analysis ✔
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Option A: rule
Option B: attitude
Option C: belief
Option D: cute
Correct Answer: belief ✔
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Option A: Enlightened marketing
Option B: Myopic marketing
Option C: Fundamental marketing
Option D: Conceptual marketing
Correct Answer: Enlightened marketing ✔
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Option A: they can generate more advertising
Option B: they can please top management
Option C: they can gain tax advantages
Option D: they can set lower prices that that result in greater sales and profits
Correct Answer: they can set lower prices that that result in greater sales and profits ✔
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Option A: harming consumers through high prices
Option B: harming consumers through deceptive practices
Option C: harming consumers through high-pressure selling
Option D: harming consumers through too many product choices
Correct Answer: harming consumers through too many product choices ✔
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Option A: quantity discount
Option B: cash discount
Option C: seasonal discount
Option D: trade discount
Correct Answer: quantity discount ✔
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Option A: loyalty and perseverance
Option B: spot selling and old product rejuvenation
Option C: high sales performance and encourage capturing new accounts
Option D: high pressure situations and competitive reaction
Correct Answer: high sales performance and encourage capturing new accounts ✔
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Option A: The marketing concept
Option B: The product concept
Option C: The selling concept
Option D: The societal marketing concept
Correct Answer: The societal marketing concept ✔
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Option A: marketing provides a guiding philosophy
Option B: marketing is the only discipline that can provide a formal structure for the planning effort
Option C: marketing provides inputs to strategic planners by helping to identify attractive market opportunities
Option D: within individual business units marketing designs strategies for reaching the unit’s objectives
Correct Answer: marketing is the only discipline that can provide a formal structure for the planning effort ✔
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Option A: natural
Option B: demographic
Option C: economic
Option D: technological
Correct Answer: technological ✔
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Option A: motive
Option B: want
Option C: demand
Option D: requirement
Correct Answer: motive ✔
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Option A: overcome losses
Option B: use its strengths to take advantage of attractive opportunities in the environment
Option C: avoid paying taxes
Option D: avoid the expense of costly research and development while still getting the benefits
Correct Answer: use its strengths to take advantage of attractive opportunities in the environment ✔
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Option A: wife
Option B: husband
Option C: teenage children
Option D: grandparent
Correct Answer: wife ✔
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Option A: push strategy
Option B: pull strategy
Option C: blocking strategy
Option D: integrated strategy
Correct Answer: push strategy ✔
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Option A: Good-value strategy
Option B: Premium strategy
Option C: Overcharging strategy
Option D: Snob strategy
Correct Answer: Overcharging strategy ✔
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Option A: meaningful
Option B: distinctive
Option C: believable
Option D: remembered
Correct Answer: distinctive ✔
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Option A: The percentage spent on food rises
Option B: The percentage spent on housing increases
Option C: The percentage spent on other categories increase
Option D: The percentage spent on savings remains constant
Correct Answer: The percentage spent on other categories increase ✔
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Option A: retailer
Option B: wholesaler
Option C: distribution channel
Option D: logistics
Correct Answer: distribution channel ✔
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Option A: Intensive distribution
Option B: Exclusive distribution
Option C: Selective distribution
Option D: Open distribution
Correct Answer: Exclusive distribution ✔
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Option A: master salespersons
Option B: sales assistants
Option C: technical support persons
Option D: telemarketers
Correct Answer: telemarketers ✔
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Option A: decline stage
Option B: introduction stage
Option C: growth stage
Option D: maturity stage
Correct Answer: introduction stage ✔
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Option A: Nader’s raiders
Option B: The green movement
Option C: Governmental regulation
Option D: International competition
Correct Answer: The green movement ✔
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Option A: licensed brand
Option B: manufacturer’s brand private brand
Option C: private brand
Option D: co-brand
Correct Answer: private brand ✔
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Option A: Intangibility
Option B: Inseparability
Option C: Variability
Option D: Perishability
Correct Answer: Inseparability ✔
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Option A: lower prices
Option B: increase promotion both at home and abroad
Option C: continuously improve their products at home
Option D: join into cartels at home
Correct Answer: continuously improve their products at home ✔
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Option A: Innovative marketing
Option B: Consumer oriented marketing
Option C: value marketing
Option D: Sense of mission marketing
Correct Answer: Innovative marketing ✔
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Option A: Online infomercials
Option B: Online ads
Option C: Online broadcasts
Option D: Online bullets
Correct Answer: Online ads ✔
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Option A: Product extensions
Option B: Line extensions
Option C: Brand extensions
Option D: New brands
Correct Answer: New brands ✔
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Option A: factory outlet
Option B: super specialty store
Option C: seconds store
Option D: warehouse club
Correct Answer: warehouse club ✔
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Option A: browsers
Option B: Webcasters
Option C: search engines
Option D: software
Correct Answer: search engines ✔
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Option A: idea
Option B: demand
Option C: product
Option D: service
Correct Answer: product ✔
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Option A: internal marketing
Option B: service-profit chains
Option C: interactive marketing
Option D: service differentiation
Correct Answer: service-profit chains ✔
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Option A: Advertising
Option B: Personal selling
Option C: Public relations
Option D: Sales promotion
Correct Answer: Advertising ✔
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Option A: retrieval systems
Option B: marketing research reports
Option C: flow diagrams and PERT charts
Option D: internal databases
Correct Answer: internal databases ✔
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Option A: gender segmentation
Option B: benefit segmentation
Option C: occasion segmentation
Option D: age and lief-cycle segmentation
Correct Answer: occasion segmentation ✔
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Option A: long term customer sanctification
Option B: competitive predatory pricing performance
Option C: full customer service
Option D: retention rates
Correct Answer: competitive predatory pricing performance ✔
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Option A: Selling agents
Option B: Rack jobbers
Option C: Manufacturer’s agents
Option D: Purchasing agents
Correct Answer: Selling agents ✔
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Option A: Slice of life
Option B: Lifestyle
Option C: Mood or imagery
Option D: Personality symbol
Correct Answer: Slice of life ✔
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Option A: Too much advertising
Option B: Too few social goods
Option C: Cultural pollution
Option D: Too much political power
Correct Answer: Too much political power ✔
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Option A: facilitator
Option B: referent actor
Option C: opinion leader
Option D: social role player
Correct Answer: opinion leader ✔
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Option A: Consumer products
Option B: Services
Option C: Industrial products
Option D: Specialty products
Correct Answer: Industrial products ✔
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Option A: current profit maximization
Option B: product quality leadership
Option C: Market share leadership
Option D: Survival
Correct Answer: Survival ✔
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Option A: patronage reward
Option B: spiff
Option C: price pack
Option D: premium
Correct Answer: premium ✔
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Option A: innovative marketing
Option B: consumer oriented marketing
Option C: value marketing
Option D: sense -f mission marketing
Correct Answer: innovative marketing ✔
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Option A: it can drive up manufacturing and marketing costs by reducing economies of scale
Option B: it can create logistical problems when the company tries to meet varied requirements
Option C: it can attract unwanted competition
Option D: it can dilute the brand’s overall image
Correct Answer: it can attract unwanted competition ✔
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Option A: Deceptive promotion
Option B: Deceptive packaging
Option C: Deceptive pricing
Option D: Deceptive cost structure
Correct Answer: Deceptive pricing ✔
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Option A: Innovative marketing
Option B: Consumer-oriented marketing
Option C: Value marketing
Option D: Societal marketing
Correct Answer: Societal marketing ✔
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Option A: Newspapers
Option B: Television
Option C: Direct Mail
Option D: Radio
Correct Answer: Direct Mail ✔
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Option A: since it was probably collected for some other purpose it may be incomplete or wrong
Option B: it is usually expensive to retrieve
Option C: top executives are usually unwilling to relinquish data therefore the data has limits
Option D: the data is almost always unsecured and therefore, suspect as to reliability
Correct Answer: since it was probably collected for some other purpose it may be incomplete or wrong ✔
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Option A: fixed costs
Option B: variable costs
Option C: standard costs
Option D: independent costs
Correct Answer: fixed costs ✔
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Option A: Approach
Option B: handling objections
Option C: closing
Option D: follow-up
Correct Answer: follow-up ✔
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Option A: Marketing strategy
Option B: Marketing control
Option C: Marketing analysis
Option D: Marketing implementation
Correct Answer: Marketing implementation ✔
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Option A: decline stage
Option B: introduction stage
Option C: growth stage
Option D: maturity stage
Correct Answer: decline stage ✔
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Option A: Affordable method
Option B: Percentage of Sales method
Option C: Competitive parity method
Option D: Objective and task method
Correct Answer: Competitive parity method ✔
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Option A: group
Option B: bi-variant population
Option C: sample
Option D: market target
Correct Answer: sample ✔
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Option A: vertical marketing system
Option B: parallel marketing system
Option C: diversified marketing system
Option D: horizontal marketing system
Correct Answer: horizontal marketing system ✔
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Option A: creative selling
Option B: high pressure telling
Option C: detail selling
Option D: hard core selling
Correct Answer: high pressure telling ✔
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Option A: simplicity
Option B: structure
Option C: organization
Option D: flexibility
Correct Answer: flexibility ✔
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Option A: Rapid globalization
Option B: The changing world economy
Option C: The call for more socially responsible marketing
Option D: The micro-chip revolution
Correct Answer: Rapid globalization ✔
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Option A: Selective sponsorship
Option B: Probing
Option C: focus group interviewing
Option D: the Delphi method
Correct Answer: focus group interviewing ✔
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Option A: demand
Option B: basic staple
Option C: product
Option D: service
Correct Answer: service ✔
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Option A: Product feature
Option B: sponsorship
Option C: brand
Option D: logo
Correct Answer: brand ✔
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Option A: reseller
Option B: business
Option C: government
Option D: service
Correct Answer: business ✔
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Option A: Target market decisions
Option B: Produced assortment and services decisions
Option C: Pricing decisions
Option D: Promotion decisions
Correct Answer: Pricing decisions ✔
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Option A: Psychographics
Option B: Personality
Option C: Demographics
Option D: Lifestyle
Correct Answer: Personality ✔
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Option A: conventional marketing system
Option B: power-based marketing system
Option C: horizontal marketing system
Option D: vertical marketing system
Correct Answer: vertical marketing system ✔
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Option A: Affordable method
Option B: Percentage of sales method
Option C: Competitive parity method
Option D: Objective and task method
Correct Answer: Objective and task method ✔
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Option A: the sales chart
Option B: the dynamic growth curve
Option C: the adoption cycle
Option D: the adoption cycle
Correct Answer: the product life cycle ✔
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Option A: territorial sales force structure
Option B: pychographic trait sales force structure
Option C: product sales force structure
Option D: customer sales force structure
Correct Answer: pychographic trait sales force structure ✔
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Option A: not manipulating the availability of a product for purpose of explotation
Option B: not using coercion in the marketing channel
Option C: using gray marketers whenever possible to save the consumer money
Option D: not exerting undue influence over the reseller’s choice to handle a product
Correct Answer: using gray marketers whenever possible to save the consumer money ✔
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Option A: deciding whether to go international
Option B: looking at the global marketing environment
Option C: deciding which markets to enter
Option D: deciding how to enter markets
Correct Answer: looking at the global marketing environment ✔
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