Option A: binding arbitration
Option B: non-binding arbitration
Option C: interest arbitration
Option D: rights arbitration
Correct Answer: rights arbitration ✔
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Option A: preferential shop
Option B: agency shop
Option C: closed shop
Option D: all of above
Correct Answer: all of above ✔
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Option A: unfair labor practice strike
Option B: economic strike
Option C: sympathy strike
Option D: wildcat strike
Correct Answer: economic strike ✔
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Option A: strike
Option B: picketing
Option C: boycott
Option D: impasse boycott
Correct Answer: strike ✔
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Which term describes union membership is not required as a condition of employment, classified as?
Option A: right to proceed
Option B: right to work
Option C: right to get hired
Option D: right to join a union
Correct Answer: right to work ✔
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Option A: fact finder
Option B: arbitration
Option C: mediation
Option D: all of above
Correct Answer: all of above ✔
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Option A: binding arbitration
Option B: non-binding arbitration
Option C: interest arbitration
Option D: rights arbitration
Correct Answer: interest arbitration ✔
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Option A: voluntary bargaining items
Option B: permissible bargaining items
Option C: illegal bargaining items
Option D: mandatory bargaining items
Correct Answer: illegal bargaining items ✔
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Option A: closed shop
Option B: union shop
Option C: agency shop
Option D: preferential shop
Correct Answer: preferential shop ✔
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The kind of union security, in which organizations can hire current union members is classified as?
Option A: closed shop
Option B: union shop
Option C: agency shop
Option D: preferential shop
Correct Answer: closed shop ✔
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Option A: strike
Option B: picketing
Option C: boycott
Option D: impasse boycott
Correct Answer: picketing ✔
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Option A: non-binding arbitration
Option B: interest arbitration
Option C: non-binding arbitration
Option D: all of above
Correct Answer: all of above ✔
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A combined refusal in buying products of employers, union members as well as employees, known as?
Option A: boycott
Option B: impasse boycott
Option C: strike
Option D: picketing
Correct Answer: boycott ✔
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Option A: grievance procedure
Option B: lock out
Option C: injunction
Option D: strike procedure
Correct Answer: lock out ✔
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Option A: job summary
Option B: responsibilities and duties
Option C: job identification
Option D: both b and c
Correct Answer: job identification ✔
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Option A: Interviews
Option B: Questionnaires
Option C: Both A and B
Option D: none of above
Correct Answer: Both A and B ✔
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Option A: job description
Option B: job specification
Option C: Both A and B
Option D: none of above
Correct Answer: Both A and B ✔
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Option A: structured only
Option B: unstructured only
Option C: both structured and unstructured
Option D: none of above
Correct Answer: both structured and unstructured ✔
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Option A: strategic thinking
Option B: mathematical reasoning
Option C: reading and writing
Option D: both b and c
Correct Answer: both b and c ✔
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Option A: redesigning jobs of workers
Option B: assigning additional activities to workers
Option C: moving workers from one job to the other
Option D: none of above
Correct Answer: moving workers from one job to the other ✔
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Option A: motivate employees
Option B: compensate employs
Option C: staffing new employees
Option D: all of above
Correct Answer: motivate employees ✔
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Option A: job descriptions
Option B: job analysis
Option C: job specifications
Option D: Both A and C
Correct Answer: job specifications ✔
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Option A: job summary
Option B: responsibilities and duties
Option C: job identification
Option D: both b and c
Correct Answer: job summary ✔
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Option A: job descriptions
Option B: job analysis
Option C: job specifications
Option D: Both A and C
Correct Answer: job descriptions ✔
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Option A: measureable competency
Option B: behavioral competency
Option C: observable competency
Option D: all of above
Correct Answer: all of above ✔
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Option A: training
Option B: performance appraisal
Option C: compensations
Option D: all of above
Correct Answer: all of above ✔
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Option A: job descriptions
Option B: job analysis
Option C: job specifications
Option D: both A and C
Correct Answer: job specifications ✔
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Option A: organization chart
Option B: process chart
Option C: process management
Option D: production unit
Correct Answer: process chart ✔
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Option A: organization chart
Option B: process chart
Option C: process management
Option D: production unit
Correct Answer: organization chart ✔
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Option A: job descriptions
Option B: job analysis
Option C: job specifications
Option D: both A and C
Correct Answer: job analysis ✔
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Option A: job descriptions
Option B: job analysis
Option C: job specifications
Option D: both A and C
Correct Answer: job descriptions ✔
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Option A: quantitative technique
Option B: qualitative technique
Option C: both A and B
Option D: none of above
Correct Answer: quantitative technique ✔
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Option A: supervise
Option B: report to
Option C: work with
Option D: all of above
Correct Answer: all of above ✔
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Option A: redesigning jobs for workers
Option B: assigning additional activities to workers
Option C: moving workers from one job to the other
Option D: reforming and analyzing the job
Correct Answer: redesigning jobs for workers ✔
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Option A: redesigning jobs for workers
Option B: assigning additional activities for workers
Option C: moving workers from one job to the other
Option D: none of above
Correct Answer: assigning additional activities for workers ✔
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Option A: redesigning jobs of workers
Option B: assigning additional activities to workers
Option C: moving workers from one job to the other
Option D: reengineering
Correct Answer: reengineering ✔
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Option A: Line functions
Option B: Staff functions
Option C: Coordinative functions
Option D: Both (a) and (c)
Correct Answer: Staff functions ✔
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Option A: Corporate HR group
Option B: Center of expertise
Option C: Transactional HR group
Option D: Embedded HR unit
Correct Answer: Transactional HR group ✔
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Option A: Staff function
Option B: Coordinative functions
Option C: Line function
Option D: Both A and B
Correct Answer: Line function ✔
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Option A: Developing employees
Option B: Evaluating performance
Option C: Establishing departments
Option D: Establishing goals
Correct Answer: Establishing goals ✔
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Option A: Strategic planning
Option B: Production department
Option C: Marketing and finance
Option D: all of above
Correct Answer: all of above ✔
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Option A: Evidence based HRM
Option B: High performance work system
Option C: Both A and B
Option D: none of above
Correct Answer: Evidence based HRM ✔
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Option A: Acquiring Employees
Option B: Training Employees
Option C: Appraising and Compensating Employees
Option D: all of above
Correct Answer: all of above ✔
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Option A: Assisting line manager
Option B: Implementing the policies
Option C: Directing the tasks of people
Option D: all of above
Correct Answer: Assisting line manager ✔
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Option A: person in charge
Option B: Name of person in charge
Option C: type of department
Option D: nature of relationship
Correct Answer: nature of relationship ✔
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Option A: staff managers
Option B: line managers
Option C: CEO
Option D: none of above
Correct Answer: staff managers ✔
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Option A: Functional authority
Option B: Line function
Option C: Staff functions
Option D: all of above
Correct Answer: Functional authority ✔
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Option A: Coordinative function
Option B: Staff function
Option C: Line function
Option D: all of above
Correct Answer: Staff function ✔
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Option A: Advise other employees
Option B: Evaluating performance
Option C: Issuing orders to others
Option D: Appraising performance
Correct Answer: Advise other employees ✔
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Option A: Line managers
Option B: Staff managers
Option C: HR managers
Option D: all of above
Correct Answer: Staff managers ✔
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Option A: Staffing
Option B: Controlling
Option C: Leading
Option D: Organizing
Correct Answer: Staffing ✔
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Option A: Line manager
Option B: HR manager
Option C: Staff manager
Option D: all of above
Correct Answer: Line manager ✔
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Option A: Transactional HR group
Option B: Embedded HR group
Option C: Corporate HR group
Option D: Centers of expertise
Correct Answer: Embedded HR group ✔
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Option A: Line functions
Option B: Coordinative functions
Option C: Staff functions
Option D: all of above
Correct Answer: Coordinative functions ✔
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Option A: organizing
Option B: controlling
Option C: Staffing
Option D: Leading
Correct Answer: Staffing ✔
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Option A: prepare job description
Option B: integrate development activities
Option C: develop compensation plans
Option D: advise management
Correct Answer: prepare job description ✔
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Option A: superior employee performance
Option B: low labor costs
Option C: safer workplaces
Option D: less employee turnover rate
Correct Answer: superior employee performance ✔
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Option A: line authority
Option B: hiring authority
Option C: staff authority
Option D: all of above
Correct Answer: line authority ✔
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Option A: financial manager
Option B: staff manager
Option C: line manager
Option D: both A and B
Correct Answer: line manager ✔
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Option A: education of firm’s workers
Option B: training of firm’s workers
Option C: skills and expertise of firm’s workers
Option D: all of above
Correct Answer: all of above ✔
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Option A: staff managers
Option B: line managers
Option C: finance manager
Option D: both A and B
Correct Answer: line managers ✔
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Option A: leading
Option B: organizing
Option C: controlling
Option D: staffing
Correct Answer: controlling ✔
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Option A: line manager
Option B: staff manager
Option C: active manager
Option D: both A and B
Correct Answer: staff manager ✔
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Option A: interviewing
Option B: disciplining
Option C: counseling
Option D: compensating
Correct Answer: compensating ✔
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Option A: line manager
Option B: First line supervisor
Option C: staff manager
Option D: all of above
Correct Answer: staff manager ✔
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Option A: updates regarding appraisal
Option B: production department
Option C: organizational change
Option D: long term strategic plan
Correct Answer: organizational change ✔
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Option A: transactional HR group
Option B: corporate HR group
Option C: embedded HR group
Option D: center of expertise
Correct Answer: corporate HR group ✔
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Option A: line authority
Option B: staff authority
Option C: hiring authority
Option D: all of above
Correct Answer: staff authority ✔
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Option A: staffing function
Option B: organizing function
Option C: leading function
Option D: controlling function
Correct Answer: organizing function ✔
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Option A: non directive interview
Option B: directive interview
Option C: Both A and B
Option D: none of above
Correct Answer: directive interview ✔
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Option A: Interviews
Option B: questionnaires
Option C: appraisal interview
Option D: none of above
Correct Answer: Interviews ✔
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Option A: candidate order error
Option B: candidate contrast error
Option C: both A and B
Option D: none of above
Correct Answer: both A and B ✔
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Option A: non directive interview
Option B: directive interview
Option C: both A and B
Option D: none of above
Correct Answer: non directive interview ✔
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Option A: situational interview
Option B: situational test
Option C: behavioral tests
Option D: job related questions
Correct Answer: behavioral tests ✔
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Option A: situational interview
Option B: situational test
Option C: behavioral tests
Option D: job related questions
Correct Answer: job related questions ✔
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Option A: panel interview
Option B: mass interview
Option C: computer interview
Option D: none of above
Correct Answer: panel interview ✔
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Option A: panel interview
Option B: mass interview
Option C: computer interview
Option D: personal interview
Correct Answer: mass interview ✔
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Option A: situational interview
Option B: situational test
Option C: behavioral tests
Option D: job related questions
Correct Answer: situational interview ✔
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Option A: situational interview
Option B: stress interview
Option C: behavioral test
Option D: job related interview
Correct Answer: stress interview ✔
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Option A: non directive interview
Option B: directive interview
Option C: both A and B
Option D: none of above
Correct Answer: directive interview ✔
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Option A: non directive interview
Option B: directive interview
Option C: both A and B
Option D: collaborative approach
Correct Answer: non directive interview ✔
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Option A: ratio analysis
Option B: scatter plot
Option C: trend analysis
Option D: all of above
Correct Answer: trend analysis ✔
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Option A: Employment planning
Option B: Human resource planning
Option C: Succession planning
Option D: all of above
Correct Answer: all of above ✔
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Option A: ratio analysis
Option B: scatter plot
Option C: trend analysis
Option D: all of above
Correct Answer: scatter plot ✔
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Option A: Employment planning
Option B: Human resource planning
Option C: Succession planning
Option D: all of above
Correct Answer: Succession planning ✔
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Option A: personnel needs
Option B: supply of inside candidates
Option C: supply of outside candidates
Option D: all of above
Correct Answer: all of above ✔
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Option A: outsourcing
Option B: off shoring
Option C: alternative staffing
Option D: none of above
Correct Answer: outsourcing ✔
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Option A: personnel plans
Option B: production plans
Option C: compensation plans
Option D: training and development plans
Correct Answer: production plans ✔
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Option A: outsourcing
Option B: offshoring
Option C: alternative staffing
Option D: none of above
Correct Answer: offshoring ✔
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Option A: misconduct
Option B: lack of qualifications
Option C: unsatisfactory satisfaction
Option D: insubordination
Correct Answer: misconduct ✔
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Option A: termination interview
Option B: outplacement counseling
Option C: exit interviews
Option D: subordination interviews
Correct Answer: exit interviews ✔
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Option A: descriptive justice
Option B: procedural justice
Option C: distributive justice
Option D: ethics
Correct Answer: ethics ✔
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Option A: descriptive justice
Option B: procedural justice
Option C: distributive justice
Option D: severance justice
Correct Answer: procedural justice ✔
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Option A: layoffs
Option B: downsizing
Option C: mergers
Option D: acquisitions
Correct Answer: downsizing ✔
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Option A: statutory exceptions
Option B: common law exceptions
Option C: public policy exceptions
Option D: all of above
Correct Answer: all of above ✔
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Option A: unsatisfactory satisfaction
Option B: insubordination
Option C: misconduct
Option D: lack of qualifications
Correct Answer: misconduct ✔
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Option A: termination interview
Option B: outplacement counseling
Option C: exit interviews
Option D: subordination interviews
Correct Answer: termination interview ✔
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The form of misconduct, which basically refers to rebelliousness or disobedience is classified as?
Option A: misconduct
Option B: lack of qualifications
Option C: unsatisfactory satisfaction
Option D: insubordination
Correct Answer: insubordination ✔
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Option A: procedural termination
Option B: dismissal
Option C: descriptive termination
Option D: distributive termination
Correct Answer: dismissal ✔
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Option A: punitive discipline
Option B: distributive discipline
Option C: descriptive discipline
Option D: no punitive discipline
Correct Answer: punitive discipline ✔
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