Option A: mix branding
Option B: optional branding
Option C: ingredient branding
Option D: line fill branding
Correct Answer: ingredient branding ✔
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Option A: customer training
Option B: customer consulting
Option C: ordering ease
Option D: delivery
Correct Answer: delivery ✔
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Option A: component parts and materials
Option B: installations
Option C: equipment
Option D: supplies and business services
Correct Answer: supplies and business services ✔
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Option A: product line pricing
Option B: Two-part pricing
Option C: by-product pricing
Option D: optional-feature pricing
Correct Answer: optional-feature pricing ✔
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Option A: impulse goods
Option B: staples
Option C: homogeneous goods
Option D: emergency goods
Correct Answer: impulse goods ✔
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Option A: mass effectivity
Option B: mass customization
Option C: consumption system
Option D: mass productivity
Correct Answer: mass customization ✔
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Option A: cotton and jute
Option B: fruits and vegetables
Option C: wheat and livestock
Option D: iron ore and lumber
Correct Answer: iron ore and lumber ✔
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Option A: product classification system
Option B: consumption system
Option C: customer value system
Option D: product differentiation system
Correct Answer: consumption system ✔
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Option A: unsought goods
Option B: specialty goods
Option C: convenience goods
Option D: shopping goods
Correct Answer: shopping goods ✔
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Option A: durable goods
Option B: non-durable goods
Option C: services
Option D: augmented goods
Correct Answer: services ✔
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Option A: homogeneous shopping goods
Option B: heterogeneous shopping goods
Option C: impulse shopping goods
Option D: emergency shopping goods
Correct Answer: homogeneous shopping goods ✔
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Option A: fish and lumber
Option B: iron ore
Option C: wheat, cotton, fruits
Option D: crude petroleum
Correct Answer: wheat, cotton, fruits ✔
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Option A: product mix
Option B: product system
Option C: product assortment
Option D: family and line of product
Correct Answer: product system ✔
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Option A: component parts and materials
Option B: equipment and installations
Option C: maintenance and repair items
Option D: operating supplies
Correct Answer: equipment and installations ✔
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Option A: co-branding
Option B: mix branding
Option C: optional branding
Option D: line fill branding
Correct Answer: co-branding ✔
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Option A: heterogeneous goods
Option B: legal advisors
Option C: shampoos and soaps
Option D: machine tools and refrigerators
Correct Answer: shampoos and soaps ✔
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Option A: guarantees
Option B: warranties
Option C: labeling
Option D: packaging
Correct Answer: warranties ✔
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Option A: width of product mix
Option B: length of product mix
Option C: depth of product mix
Option D: consistency of product mix
Correct Answer: depth of product mix ✔
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Option A: dual branding
Option B: brand building
Option C: pure branding
Option D: both A and B
Correct Answer: both A and B ✔
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The measure of expected life of any product under stressful conditions is classified as ________?
Option A: durability
Option B: performance quality
Option C: reliability
Option D: conformance quality
Correct Answer: durability ✔
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Option A: down-market stretch
Option B: up-market stretch
Option C: Two-way stretch
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: expected products
Option B: basic product
Option C: augmented products
Option D: potential product
Correct Answer: ✔
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Option A: expected products
Option B: basic product
Option C: augmented products
Option D: potential product
Correct Answer: basic product ✔
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Option A: emergency items
Option B: repair items
Option C: equipment
Option D: operating supplies
Correct Answer: equipment ✔
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Option A: product line
Option B: product class
Option C: need family
Option D: product family
Correct Answer: product class ✔
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The level at which the primary characteristics of products are operated is classified as __________?
Option A: reliability
Option B: durability
Option C: performance quality
Option D: conformance quality
Correct Answer: performance quality ✔
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Option A: uncontrollable returns
Option B: controllable returns
Option C: capital returns
Option D: differential returns
Correct Answer: uncontrollable returns ✔
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Option A: product line
Option B: product class
Option C: need family
Option D: product family
Correct Answer: need family ✔
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Option A: product
Option B: service
Option C: core benefit
Option D: potential product
Correct Answer: product ✔
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Option A: heterogeneous goods
Option B: legal advisors
Option C: shampoos and soaps
Option D: machine tools and refrigerators
Correct Answer: legal advisors ✔
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Option A: durable goods
Option B: non-durable goods
Option C: services
Option D: augmented goods
Correct Answer: durable goods ✔
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Option A: product assortment
Option B: product mix
Option C: product system
Option D: both A and B
Correct Answer: both A and B ✔
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Option A: supplies and business services
Option B: capital items
Option C: materials and parts
Option D: None of above
Correct Answer: supplies and business services ✔
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Option A: experiences and events
Option B: information and ideas
Option C: properties and organizations
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: homogeneous goods
Option B: emergency goods
Option C: impulse goods
Option D: staples
Correct Answer: staples ✔
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Option A: differentiability
Option B: repair-ability
Option C: conformability
Option D: perform-ability
Correct Answer: repair-ability ✔
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Option A: convenience goods
Option B: shopping goods
Option C: unsought goods
Option D: specialty goods
Correct Answer: convenience goods ✔
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Option A: farm and natural products
Option B: component materials
Option C: component parts
Option D: installations and equipment
Correct Answer: farm and natural products ✔
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Option A: differential returns
Option B: uncontrollable returns
Option C: controllable returns
Option D: design
Correct Answer: design ✔
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Option A: homogeneous goods
Option B: emergency goods
Option C: impulse goods
Option D: staples
Correct Answer: emergency goods ✔
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Option A: expected products
Option B: basic product
Option C: augmented products
Option D: potential product
Correct Answer: potential product ✔
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Option A: uncontrollable returns
Option B: controllable returns
Option C: capital returns
Option D: differential returns
Correct Answer: controllable returns ✔
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Option A: class and line type
Option B: need family type
Option C: stock type
Option D: stock keeping unit
Correct Answer: stock keeping unit ✔
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Option A: durable goods
Option B: non-durable goods
Option C: services
Option D: augmented goods
Correct Answer: durable goods ✔
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Option A: product line
Option B: product class
Option C: need family
Option D: product family
Correct Answer: product line ✔
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Option A: pure bundling pricing
Option B: mix bundling pricing
Option C: Two-part bundle pricing
Option D: optional-feature pricing
Correct Answer: pure bundling pricing ✔
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Option A: durability
Option B: performance quality
Option C: reliability
Option D: conformance quality
Correct Answer: reliability ✔
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Option A: line consistency and depth
Option B: average widening
Option C: line widening
Option D: line filling and stretching
Correct Answer: line filling and stretching ✔
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Option A: conformance and performance quality
Option B: durability and style
Option C: reliability and repair-ability
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: line deepening
Option B: line filling
Option C: line stretching
Option D: line consistency
Correct Answer: line filling ✔
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Option A: capital items
Option B: business supply or service
Option C: materials and parts
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: line consistency
Option B: line stretching
Option C: line filling
Option D: line depth
Correct Answer: line stretching ✔
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Option A: product uncontrollable return
Option B: product controllable return
Option C: installation
Option D: product maintenance
Correct Answer: installation ✔
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Option A: durable goods
Option B: non-durable goods
Option C: services
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: down-market stretch
Option B: up-market stretch
Option C: Two-way stretch
Option D: left-market stretch
Correct Answer: down-market stretch ✔
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The pricing technique in which variable fee is charged with a fixed fee, are classified as _______?
Option A: product line pricing
Option B: Two-part pricing
Option C: by-product pricing
Option D: optional-feature pricing
Correct Answer: Two-part pricing ✔
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Option A: left-market stretch
Option B: down-market stretch
Option C: up-market stretch
Option D: Two-way stretch
Correct Answer: up-market stretch ✔
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Option A: factor of durability
Option B: factor of performance
Option C: product type
Option D: item
Correct Answer: product type ✔
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Option A: emergency shopping goods
Option B: homogeneous shopping goods
Option C: heterogeneous shopping goods
Option D: impulse shopping goods
Correct Answer: heterogeneous shopping goods ✔
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Option A: average width of product mix
Option B: average length of product mix
Option C: average depth of product mix
Option D: consistency of product mix
Correct Answer: average length of product mix ✔
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Option A: product line consistency
Option B: product line width
Option C: product line length
Option D: product line depth
Correct Answer: product line length ✔
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Option A: heterogeneous goods
Option B: legal advisors
Option C: shampoos and soaps
Option D: machine tools and refrigerators
Correct Answer: machine tools and refrigerators ✔
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Option A: durable goods
Option B: no durable goods
Option C: core benefit
Option D: basic product
Correct Answer: core benefit ✔
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Option A: product line
Option B: product class
Option C: need family
Option D: product family
Correct Answer: product family ✔
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Option A: guarantees
Option B: warranties
Option C: labeling
Option D: packaging
Correct Answer: packaging ✔
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Option A: ordering ease
Option B: delivery
Option C: customer training
Option D: customer consulting
Correct Answer: ordering ease ✔
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Option A: width of product mix
Option B: length of product mix
Option C: depth of product mix
Option D: consistency of product mix
Correct Answer: width of product mix ✔
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Option A: reliability
Option B: durability
Option C: performance quality
Option D: conformance quality
Correct Answer: conformance quality ✔
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Option A: product mix pricing
Option B: line stretching pricing
Option C: line filling pricing
Option D: line deepening pricing
Correct Answer: product mix pricing ✔
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Option A: depth of product mix
Option B: consistency of product mix
Option C: width of product mix
Option D: length of product mix
Correct Answer: length of product mix ✔
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In third level of customer value hierarchy, the marketer creates the basic products into __________?
Option A: expected products
Option B: basic product
Option C: augmented products
Option D: potential product
Correct Answer: expected products ✔
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Option A: capital items
Option B: natural items
Option C: farm items
Option D: heterogeneous items
Correct Answer: capital items ✔
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Option A: supplies services
Option B: materials and parts
Option C: capital items
Option D: business services
Correct Answer: materials and parts ✔
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Option A: unsought goods
Option B: specialty goods
Option C: convenience goods
Option D: shopping goods
Correct Answer: convenience goods ✔
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Option A: retail co-branding
Option B: wholesale co-branding
Option C: joint-venture co-branding
Option D: multiple-sponsor co-branding
Correct Answer: wholesale co-branding ✔
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Option A: delivery and installation
Option B: customer training and consultation
Option C: ordering ease
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: left-market stretch
Option B: down-market stretch
Option C: up-market stretch
Option D: Two-way stretch
Correct Answer: Two-way stretch ✔
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Option A: optional-feature pricing
Option B: pure bundling pricing
Option C: mixed bundling pricing
Option D: pure bundling pricing
Correct Answer: mixed bundling pricing ✔
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Option A: by-product pricing
Option B: optional-feature pricing
Option C: product line pricing
Option D: Two-part pricing
Correct Answer: product line pricing ✔
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Option A: sales agents
Option B: markets
Option C: broker firms
Option D: escalator
Correct Answer: markets ✔
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Option A: delivery channels
Option B: service channels
Option C: sales channel
Option D: all of the above
Correct Answer: all of the above ✔
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The types of conflict that can occur in marketing channels of a product does not include _________?
Option A: vertical channel conflict
Option B: horizontal channel conflict
Option C: sealed channel conflict
Option D: multi-channel conflict
Correct Answer: sealed channel conflict ✔
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Option A: conditions of sale
Option B: territorial rights of distributor’s
Option C: territorial rights of producers
Option D: intensive policy
Correct Answer: B. territorial rights of distributor’s ✔
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Option A: Two-level channel
Option B: Three-level channel
Option C: One-level channel
Option D: Zero-level channel
Correct Answer: One-level channel ✔
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Option A: vertical channel conflict
Option B: horizontal channel conflict
Option C: sealed channel conflict
Option D: multi-channel conflict
Correct Answer: multi-channel conflict ✔
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Option A: service quality shoppers
Option B: price value customers
Option C: affinity customers
Option D: interactive customers
Correct Answer: service quality shoppers ✔
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Option A: pull strategy
Option B: bundle strategy
Option C: shallow strategy
Option D: push strategy
Correct Answer: pull strategy ✔
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Option A: jobbers
Option B: shoppers
Option C: market stoppers
Option D: brokers
Correct Answer: jobbers ✔
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Option A: one-level channel
Option B: Zero-level channel
Option C: Two-level channel
Option D: Three-level channel
Correct Answer: Zero-level channel ✔
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Option A: demand chain planning
Option B: supply chain planning
Option C: predatory planning
Option D: hybrid planning
Correct Answer: demand chain planning ✔
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Option A: hybrid network
Option B: value network
Option C: functional network
Option D: predatory network
Correct Answer: value network ✔
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Option A: exclusive distribution
Option B: descriptive distribution
Option C: intensive distribution
Option D: selective distribution
Correct Answer: intensive distribution ✔
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Option A: conflict between supplier and producer
Option B: conflict between retailer and end user
Option C: conflict between wholesaler and retailer
Option D: conflict between two retailers
Correct Answer: conflict between two retailers ✔
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Option A: direct marketing channel
Option B: indirect marketing channel
Option C: descriptive channels
Option D: functional channels
Correct Answer: direct marketing channel ✔
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Option A: Two-level channel
Option B: Three-level channel
Option C: One-level channel
Option D: Zero-level channel
Correct Answer: Three-level channel ✔
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Option A: number of intermediaries
Option B: types of intermediaries
Option C: responsibilities of channel members
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: channel coordination
Option B: channel conflict
Option C: channel trade release
Option D: channel distributive rights
Correct Answer: channel coordination ✔
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Option A: marketing channel system
Option B: predatory channel system
Option C: discount channel system
Option D: quotation channel system
Correct Answer: marketing channel system ✔
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Option A: vertical channel conflict
Option B: horizontal channel conflict
Option C: sealed channel conflict
Option D: multi-channel conflict
Correct Answer: vertical channel conflict ✔
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