Option A: expansible market
Option B: no expansible market
Option C: expanding expenditure
Option D: limited expenditure
Correct Answer: expansible market ✔
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Option A: fad
Option B: fade fashion
Option C: marketing shade
Option D: short-term marketing wave
Correct Answer: fad ✔
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Option A: reference groups
Option B: affecting groups
Option C: marketing groups
Option D: retailer groups
Correct Answer: reference groups ✔
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Option A: family of procreation
Option B: family orientation
Option C: inspiration orientation
Option D: group orientation
Correct Answer: family of procreation ✔
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Option A: representative heuristic
Option B: motivation heuristic
Option C: expectancy heuristic
Option D: psychological heuristic
Correct Answer: representative heuristic ✔
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Option A: motivation heuristic
Option B: peripheral heuristic
Option C: expectancy heuristic
Option D: decision heuristic
Correct Answer: decision heuristic ✔
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Option A: effect of social factors
Option B: effect of cultural factors
Option C: effect of economic factors
Option D: effect of global factors
Correct Answer: effect of social factors ✔
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Option A: memory encoding
Option B: memory decoding
Option C: memory retrieval
Option D: memory revival
Correct Answer: memory encoding ✔
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Option A: compensatory model
Option B: non compensatory model
Option C: realistic model
Option D: approached model
Correct Answer: compensatory model ✔
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Option A: social factors
Option B: personal factors
Option C: family factors
Option D: status factors
Correct Answer: personal factors ✔
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Option A: consideration set
Option B: availability set
Option C: total set of brands
Option D: brands awareness
Correct Answer: consideration set ✔
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Option A: unanticipated situational factors
Option B: attitudes of others
Option C: anticipated factors
Option D: both A and B
Correct Answer: both A and B ✔
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Option A: drive
Option B: motivation
Option C: learning
Option D: cues
Correct Answer: learning ✔
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Option A: adding an important feature
Option B: triggering emotions to personal values
Option C: linking product to engaging issue
Option D: linking product to personal situation
Correct Answer: linking product to personal situation ✔
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Option A: laddering
Option B: motivation hierarchy
Option C: intentional hierarchy
Option D: sampling hierarchy
Correct Answer: laddering ✔
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Option A: central route
Option B: value route
Option C: motivation route
Option D: elaboration route
Correct Answer: central route ✔
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Option A: psychological processes
Option B: motivation process
Option C: buying process
Option D: monitoring process
Correct Answer: psychological processes ✔
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Option A: motivation
Option B: intensity
Option C: demonization
Option D: psychogenic factors
Correct Answer: intensity ✔
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Option A: personal sources
Option B: commercial sources
Option C: public sources
Option D: experimental sources
Correct Answer: commercial sources ✔
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Option A: rational
Option B: motivation
Option C: biogenic factors
Option D: self-concept
Correct Answer: motivation ✔
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Option A: Frederick Herzberg
Option B: Abraham Maslow
Option C: Sigmund Freud
Option D: John Dale
Correct Answer: Frederick Herzberg ✔
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Option A: our product purchase intention
Option B: other product purchase intention
Option C: our product perception
Option D: other product perception
Correct Answer: our product purchase intention ✔
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Option A: satisfaction
Option B: dissatisfaction
Option C: high performance
Option D: bad performance
Correct Answer: satisfaction ✔
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The use of mental shortcuts or use of thumb rules in buying products are classified as __________?
Option A: heuristics
Option B: realistic
Option C: realistic
Option D: social heuristic
Correct Answer: heuristics ✔
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Option A: role
Option B: status
Option C: lifestyle
Option D: personality
Correct Answer: lifestyle ✔
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Option A: personality
Option B: self-goals
Option C: self-values
Option D: self-motivation
Correct Answer: personality ✔
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Option A: expectancy value model
Option B: belief based model
Option C: need based model
Option D: want based model
Correct Answer: expectancy value model ✔
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Option A: projective techniques
Option B: technical techniques
Option C: classification techniques
Option D: sampling techniques
Correct Answer: projective techniques ✔
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Option A: motivation route
Option B: elaboration cue
Option C: central route
Option D: value route
Correct Answer: central route ✔
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Option A: peripheral route
Option B: elaboration route
Option C: value route
Option D: likelihood route
Correct Answer: peripheral route ✔
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Option A: cancellation principle
Option B: segregate principle
Option C: silver lining principle
Option D: golden lining principle
Correct Answer: silver lining principle ✔
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In the buying process, the group that have indirect impact on consumers is classified as __________?
Option A: primary groups
Option B: secondary groups
Option C: membership groups
Option D: formal groups
Correct Answer: secondary groups ✔
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Option A: psychogenic
Option B: biogenic
Option C: formal needs
Option D: monitored needs
Correct Answer: psychogenic ✔
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Option A: primary groups
Option B: secondary groups
Option C: membership groups
Option D: transaction groups
Correct Answer: secondary groups ✔
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Option A: lexicographic heuristics
Option B: eliminating heuristic
Option C: heuristics
Option D: conjunctive heuristic
Correct Answer: conjunctive heuristic ✔
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Option A: core consumer behavior
Option B: core values
Option C: multitasking
Option D: time constrained
Correct Answer: core values ✔
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Option A: expectancy elaboration model
Option B: value elaboration model
Option C: elaboration likelihood model
Option D: value likelihood model
Correct Answer: elaboration likelihood model ✔
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Option A: ideal self-concept
Option B: actual self-concept
Option C: self-concept
Option D: self-monitors
Correct Answer: self-concept ✔
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Option A: attribute uncertainty
Option B: customer self-confidence
Option C: money at stake
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: selective retention
Option B: selective attention
Option C: selective distortion
Option D: prepared distortion
Correct Answer: selective attention ✔
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The intensity of negative attitude and motivation, to comply which are the dependents of__________?
Option A: attitudes of others
Option B: anticipated factors
Option C: unanticipated situational factors
Option D: conjunctive situational factors
Correct Answer: attitudes of others ✔
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Option A: demand
Option B: need
Option C: motive
Option D: behaviors
Correct Answer: motive ✔
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Option A: linking product to engaging issue
Option B: linking product to personal situation
Option C: adding an important feature
Option D: triggering emotions to personal values
Correct Answer: adding an important feature ✔
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Option A: selective attention
Option B: selective noticing
Option C: selective shopping
Option D: selective ad watching
Correct Answer: selective attention ✔
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Option A: drive
Option B: motivation
Option C: learning
Option D: cues
Correct Answer: cues ✔
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Option A: selective shopping
Option B: selective ad watching
Option C: selective attention
Option D: selective noticing
Correct Answer: selective attention ✔
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Option A: product consumption rate
Option B: product life cycle
Option C: product age
Option D: seller’s decision
Correct Answer: product consumption rate ✔
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Option A: functional risk
Option B: financial risk
Option C: attitude risk
Option D: factor risk
Correct Answer: financial risk ✔
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Option A: integrate loss
Option B: segregate loss
Option C: segregate gains
Option D: integrate gains
Correct Answer: integrate loss ✔
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In the buying process, the group that have direct impact on customers is classified as__________?
Option A: membership groups
Option B: primary groups
Option C: secondary groups
Option D: both A and B
Correct Answer: both A and B ✔
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Option A: high probabilities
Option B: low probabilities
Option C: integrate probabilities
Option D: segregate probabilities
Correct Answer: low probabilities ✔
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Option A: personal sources
Option B: commercial sources
Option C: public sources
Option D: experimental sources
Correct Answer: experimental sources ✔
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Option A: self-values
Option B: self-motivation
Option C: personality
Option D: self-goals
Correct Answer: personality ✔
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Option A: membership behavior
Option B: market behavior
Option C: database behavior
Option D: consumer behavior
Correct Answer: consumer behavior ✔
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Option A: market penetration
Option B: market division
Option C: market partitioning
Option D: customer classification
Correct Answer: market partitioning ✔
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Option A: selective attention
Option B: selective shopping
Option C: selective ad watching
Option D: selective noticing
Correct Answer: selective attention ✔
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Option A: availability heuristic
Option B: representative heuristic
Option C: anchoring heuristic
Option D: adjusting heuristic
Correct Answer: availability heuristic ✔
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Option A: geographically constrained
Option B: time constrained
Option C: money constrained
Option D: both B and C
Correct Answer: both B and C ✔
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Option A: long term memory
Option B: short term memory
Option C: permanent memory
Option D: None of above
Correct Answer: short term memory ✔
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Option A: brand personality
Option B: personality
Option C: self-goals
Option D: self-values
Correct Answer: brand personality ✔
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Option A: social factors
Option B: cultural factors
Option C: personal factors
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: recognize problem
Option B: evaluation of substitutes
Option C: deciding information sources
Option D: research dynamics
Correct Answer: evaluation of substitutes ✔
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Option A: social risk
Option B: attitude risk
Option C: psychological risk
Option D: physiological risk
Correct Answer: social risk ✔
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Option A: critical accounting
Option B: decision accounting
Option C: mental accounting
Option D: geographical accounting
Correct Answer: mental accounting ✔
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Option A: public sources
Option B: media sources
Option C: personal sources
Option D: commercial sources
Correct Answer: personal sources ✔
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Option A: anchoring heuristic
Option B: adjusting heuristic
Option C: availability heuristic
Option D: geographical heuristic
Correct Answer: availability heuristic ✔
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Option A: linking product to engaging issue
Option B: linking product to personal situation
Option C: triggering emotions to personal values
Option D: adding an important feature
Correct Answer: linking product to engaging issue ✔
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When customers evaluate more than one positive dimension separately, it is classified as__________?
Option A: segregate loss
Option B: segregate gains
Option C: integrate gains
Option D: integrate loss
Correct Answer: segregate gains ✔
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Option A: time constrained
Option B: money constrained
Option C: availability constrained
Option D: geographical constrained
Correct Answer: money constrained ✔
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Option A: total set of brands
Option B: brands awareness
Option C: consideration set
Option D: availability set
Correct Answer: brands awareness ✔
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Option A: physical risk
Option B: functional risk
Option C: financial risk
Option D: social risk
Correct Answer: functional risk ✔
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Option A: self-concept
Option B: self-monitors
Option C: ideal self-concept
Option D: actual self-concept
Correct Answer: self-monitors ✔
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Option A: satisfiers and dissatisfies
Option B: formal and informal
Option C: regular and irregulars
Option D: all of the above
Correct Answer: satisfiers and dissatisfies ✔
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Option A: membership groups
Option B: formal groups
Option C: transaction group
Option D: informal groups
Correct Answer: membership groups ✔
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Option A: word associations
Option B: sentence associations
Option C: Company associations
Option D: brand associations
Correct Answer: brand associations ✔
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Option A: discounts
Option B: lesser prices
Option C: warranties
Option D: low demands
Correct Answer: warranties ✔
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Option A: elaboration route
Option B: central cues
Option C: value cues
Option D: peripheral route
Correct Answer: peripheral route ✔
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Option A: peripheral route
Option B: central route
Option C: expectancy cue
Option D: value cue
Correct Answer: peripheral route ✔
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Option A: public sources
Option B: experimental sources
Option C: personal sources
Option D: commercial sources
Correct Answer: public sources ✔
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Option A: economic factors
Option B: global factors
Option C: environmental factors
Option D: cultural factors
Correct Answer: cultural factors ✔
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Option A: technical repositioning
Option B: product repositioning
Option C: psychological repositioning
Option D: physiological repositioning
Correct Answer: psychological repositioning ✔
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Option A: time risk
Option B: cost risk
Option C: availability risk
Option D: choice risk
Correct Answer: time risk ✔
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Option A: social classes
Option B: economic variables
Option C: internal factors
Option D: external factors
Correct Answer: social classes ✔
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Option A: selective distortion
Option B: subliminal perception
Option C: selective retention
Option D: selective attention
Correct Answer: subliminal perception ✔
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Option A: performance shorts of expectations
Option B: performance meets expectations
Option C: performance exceeds expectation
Option D: post purchase actions
Correct Answer: performance shorts of expectations ✔
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Option A: post purchase actions
Option B: performance exceeds expectation
Option C: performance shorts of expectations
Option D: performance meets expectations
Correct Answer: performance exceeds expectation ✔
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Option A: anchor framing
Option B: critical framing
Option C: adjustment framing
Option D: decision framing
Correct Answer: decision framing ✔
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Option A: planned attention
Option B: selective distortion
Option C: planned distortion
Option D: planned retention
Correct Answer: selective distortion ✔
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Option A: competitive de-positioning
Option B: competitive repositioning
Option C: physiological de-positioning
Option D: brand repositioning
Correct Answer: competitive de-positioning ✔
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Option A: selective ad watching
Option B: selective noticing
Option C: prepared distortion
Option D: selective attention
Correct Answer: selective attention ✔
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Option A: eliminating heuristic
Option B: heuristics
Option C: conjunctive heuristic
Option D: lexicographic heuristics
Correct Answer: heuristics ✔
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Option A: attitude risk
Option B: psychological risk
Option C: physiological risk
Option D: social risk
Correct Answer: psychological risk ✔
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Option A: motivation
Option B: perception
Option C: loyalty
Option D: status quo
Correct Answer: perception ✔
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Option A: selective noticing
Option B: selective shopping
Option C: selective attention
Option D: selective retention
Correct Answer: selective retention ✔
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The needs that arise from physiological states such as hunger and thirst are classified as_________?
Option A: basic need
Option B: formal needs
Option C: informal needs
Option D: sufficiency needs
Correct Answer: basic need ✔
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Option A: prospect theory
Option B: integration theory
Option C: segregation theory
Option D: alternative theory
Correct Answer: prospect theory ✔
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Option A: integrate probabilities
Option B: segregate probabilities
Option C: high probabilities
Option D: low probabilities
Correct Answer: high probabilities ✔
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Option A: elaboration likelihood model
Option B: value likelihood model
Option C: expectancy elaboration model
Option D: value elaboration model
Correct Answer: elaboration likelihood model ✔
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Option A: associative network memory model
Option B: distributive network memory model
Option C: classified network memory model
Option D: representative network memory model
Correct Answer: associative network memory model ✔
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Option A: ideal self-concept
Option B: actual self-concept
Option C: self-concept
Option D: self-monitors
Correct Answer: actual self-concept ✔
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