Option A: legitimate player
Option B: not legitimate player
Option C: straddle player
Option D: category point of difference
Correct Answer: legitimate player ✔
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Option A: comparative advantage
Option B: competitive advantage
Option C: announcing advantage
Option D: relying advantage
Correct Answer: competitive advantage ✔
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Option A: communication
Option B: inspiration
Option C: simplifying
Option D: straddling
Correct Answer: communication ✔
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Option A: internal marketing metrics
Option B: perceived metrics
Option C: quality metrics
Option D: loyalty metrics
Correct Answer: internal marketing metrics ✔
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Option A: perceived quality and awareness
Option B: customer loyalty and retention
Option C: freedom to fall
Option D: both A and B
Correct Answer: both A and B ✔
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Option A: open -ended questions
Option B: close-ended questions
Option C: stratified sampling
Option D: rating scale
Correct Answer: open -ended questions ✔
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The type of question in which a respondent can answer in unlimited ways is classified as _________?
Option A: completely unstructured
Option B: word association
Option C: sentence completion
Option D: story completion
Correct Answer: completely unstructured ✔
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Option A: focus group
Option B: group discussion
Option C: demographically selected group
Option D: psycho graphically selected group
Correct Answer: focus group ✔
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Option A: dichotomous
Option B: multiple choice
Option C: Likert scale
Option D: semantic differential
Correct Answer: dichotomous ✔
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Option A: questionnaires
Option B: qualitative measures
Option C: technological devices
Option D: random sample
Correct Answer: random sample ✔
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Option A: customer’s metrics pathway
Option B: unit metrics pathway
Option C: stakeholder satisfaction pathway
Option D: company metrics pathway
Correct Answer: A. customer’s metrics pathway ✔
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Option A: technological devices
Option B: random sample
Option C: questionnaires
Option D: stratified sample
Correct Answer: questionnaires ✔
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Option A: quality metrics
Option B: loyalty metrics
Option C: internal marketing metrics
Option D: perceived metrics
Correct Answer: internal marketing metrics ✔
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Option A: syndicated research firms
Option B: custom marketing research firms
Option C: specialty line marketing firms
Option D: product alliance firms
Correct Answer: product alliance firms ✔
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Option A: picture completion
Option B: structure completion
Option C: unstructured story
Option D: graphic representation
Correct Answer: picture completion ✔
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Option A: open -ended questions
Option B: close-ended questions
Option C: rating scale
Option D: both A and B
Correct Answer: both A and B ✔
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Option A: make the decision
Option B: plan next corporate plan
Option C: gather market data
Option D: deciding decision alternatives
Correct Answer: make the decision ✔
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Option A: cash-flow metrics pathway
Option B: brand metrics pathway
Option C: company metrics pathway
Option D: customer’s metrics pathway
Correct Answer: cash-flow metrics pathway ✔
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Option A: collecting the information
Option B: analyzing the information
Option C: storing the findings
Option D: ignoring competitive prices
Correct Answer: collecting the information ✔
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Option A: word association
Option B: story completion
Option C: thematic appreciation test
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: presenting the market data
Option B: presenting the findings
Option C: presenting the competitor’s offering
Option D: presenting marketing plan
Correct Answer: presenting the findings ✔
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Option A: sampling unit
Option B: sampling size
Option C: sampling procedure
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: sentence completion
Option B: story completion
Option C: completely unstructured
Option D: word association
Correct Answer: story completion ✔
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Option A: customer performance scorecard
Option B: market performance record
Option C: stakeholder performance scorecard
Option D: marketing dashboards
Correct Answer: customer performance scorecard ✔
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Option A: systematic research
Option B: research validity
Option C: marketing research
Option D: research process
Correct Answer: marketing research ✔
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Option A: stakeholder satisfaction pathway
Option B: company metrics pathway
Option C: customer’s metrics pathway
Option D: unit metrics pathway
Correct Answer: unit metrics pathway ✔
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Option A: projective techniques
Option B: graphic projection
Option C: situation projection
Option D: picture projection
Correct Answer: projective techniques ✔
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Option A: semantic differential
Option B: Likert scale
Option C: multiple choice
Option D: dichotomous
Correct Answer: multiple choice ✔
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Option A: semantic differential
Option B: importance scale
Option C: multidimensional scale
Option D: least important scale
Correct Answer: importance scale ✔
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Option A: semantic differential
Option B: Likert scale
Option C: multiple choice
Option D: dichotomous
Correct Answer: semantic differential ✔
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Option A: rating scale
Option B: ranking scale
Option C: distribution scale
Option D: intention scale
Correct Answer: rating scale ✔
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Option A: multiple choice
Option B: dichotomous
Option C: semantic differential
Option D: Likert scale
Correct Answer: Likert scale ✔
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Option A: marketing external metrics
Option B: sampling metrics
Option C: unit metrics
Option D: procedural metrics
Correct Answer: marketing external metrics ✔
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Option A: primary data sources
Option B: secondary data sources
Option C: external marketing
Option D: internal marketing
Correct Answer: primary data sources ✔
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Option A: specialty line marketing firms
Option B: designed researches
Option C: customer oriented research firms
Option D: syndicated research firms
Correct Answer: syndicated research firms ✔
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Option A: develop research plan
Option B: defining research objectives
Option C: analyzing market offerings
Option D: storing the findings
Correct Answer: develop research plan ✔
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Option A: custom marketing research firms
Option B: designed researches
Option C: customer oriented research firms
Option D: None of above
Correct Answer: custom marketing research firms ✔
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Option A: unit metrics
Option B: procedural metrics
Option C: marketing external metrics
Option D: sampling metrics
Correct Answer: marketing external metrics ✔
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Option A: marketing dashboards
Option B: customer dashboards
Option C: stakeholder’s dashboards
Option D: unit dashboards
Correct Answer: marketing dashboards ✔
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Option A: indicated service firms
Option B: syndicated research firms
Option C: research firms
Option D: special marketing firms
Correct Answer: syndicated research firms ✔
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Option A: stakeholder performance scorecard
Option B: marketing dashboards
Option C: customer performance scorecard
Option D: market performance record
Correct Answer: stakeholder performance scorecard ✔
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Option A: marketing-mix modeling
Option B: customer-mix modeling
Option C: data-mix modeling
Option D: market oriented research
Correct Answer: marketing-mix modeling ✔
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Option A: collecting the information
Option B: storing the findings
Option C: ignoring competitive prices
Option D: analyzing the marketing information
Correct Answer: analyzing the marketing information ✔
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Option A: close-ended questions
Option B: rating scale
Option C: open-ended questions
Option D: stratified sampling
Correct Answer: close-ended questions ✔
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Option A: quantitative measures
Option B: qualitative measures
Option C: open-ended questionnaire
Option D: close-ended questionnaire
Correct Answer: qualitative measures ✔
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Option A: internal marketing metrics
Option B: perceived metrics
Option C: quality metrics
Option D: loyalty metrics
Correct Answer: internal marketing metrics ✔
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Option A: demographic research
Option B: psychographic research
Option C: ethnographic research
Option D: observational research
Correct Answer: observational research ✔
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Option A: sampling size
Option B: sampling unit
Option C: sampling scale
Option D: sampling procedure
Correct Answer: sampling size ✔
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Option A: open-ended questionnaire
Option B: close-ended questionnaire
Option C: quantitative measures
Option D: qualitative measures
Correct Answer: qualitative measures ✔
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Option A: multiple choice question
Option B: rating scale question
Option C: Likert scale question
Option D: ranking scale question
Correct Answer: ranking scale question ✔
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Option A: intention-to-buy scale
Option B: ranking scale
Option C: Two option answer
Option D: least important scale
Correct Answer: intention-to-buy scale ✔
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Option A: research plan development
Option B: problem definition
Option C: deciding mission statement
Option D: reporting of findings
Correct Answer: research plan development ✔
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Option A: thematic appreciation test
Option B: story appreciation test
Option C: graphic appreciation test
Option D: word appreciation test
Correct Answer: thematic appreciation test ✔
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Option A: relative employee satisfaction
Option B: level of customer dissatisfaction
Option C: active innovation support
Option D: both A and C
Correct Answer: both A and C ✔
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Option A: visualizations
Option B: personifications
Option C: laddering
Option D: associations
Correct Answer: visualizations ✔
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Option A: marketing external metrics
Option B: sampling metrics
Option C: unit metrics
Option D: procedural metrics
Correct Answer: marketing external metrics ✔
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Option A: unit dashboards
Option B: brand metrics pathway
Option C: marketing dashboards
Option D: stakeholder’s dashboards
Correct Answer: brand metrics pathway ✔
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Option A: customer’s metrics pathway
Option B: unit metrics pathway
Option C: cash-flow metrics pathway
Option D: brand metrics pathway
Correct Answer: brand metrics pathway ✔
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Option A: word appreciation test
Option B: graphic appreciation test
Option C: completely unstructured
Option D: word association
Correct Answer: word association ✔
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Option A: data sources
Option B: observational research
Option C: objective research
Option D: applied research
Correct Answer: data sources ✔
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Option A: unit metrics
Option B: procedural metrics
Option C: marketing external metrics
Option D: sampling metrics
Correct Answer: marketing external metrics ✔
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Option A: completely unstructured
Option B: word association
Option C: sentence completion
Option D: thematic appreciation test
Correct Answer: sentence completion ✔
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Option A: quality metrics
Option B: loyalty metrics
Option C: internal marketing metrics
Option D: perceived metrics
Correct Answer: internal marketing metrics ✔
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Option A: survey research
Option B: focus group researcher
Option C: ethnographic research
Option D: observational research
Correct Answer: survey research ✔
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Option A: marketing decision support system
Option B: sampling decision support system
Option C: planning support system
Option D: marketing support system
Correct Answer: marketing decision support system ✔
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Option A: sampling size
Option B: sampling procedure
Option C: sampling unit
Option D: sampling scale
Correct Answer: sampling unit ✔
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Option A: define problem
Option B: stating research objectives
Option C: deciding research approach
Option D: both A and B
Correct Answer: both A and B ✔
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Option A: ethnographic research
Option B: demographic research
Option C: psychographic research
Option D: geographical research
Correct Answer: ethnographic research ✔
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Option A: internal marketing metrics
Option B: perceived metrics
Option C: quality metrics
Option D: loyalty metrics
Correct Answer: internal marketing metrics ✔
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