Option A: supply chain management
Option B: marketing channels
Option C: delivery channels
Option D: value delivery network
Correct Answer: value delivery network ✔
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Option A: steep conflict
Option B: slope conflict
Option C: vertical conflict
Option D: horizontal conflict
Correct Answer: horizontal conflict ✔
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Option A: customer centered product development
Option B: team based product development
Option C: systematic product development
Option D: concentrated product development
Correct Answer: team based product development ✔
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Option A: idea’s external sources
Option B: acquisition of ideas
Option C: primary sources
Option D: secondary sources
Correct Answer: A. idea’s external sources ✔
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Option A: customer centered product development
Option B: team based product development
Option C: systematic product development
Option D: concentration based development
Correct Answer: customer centered product development ✔
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Option A: maturity stage
Option B: predictive stage
Option C: improved market stage
Option D: profit achieved stage
Correct Answer: maturity stage ✔
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Option A: geographic segmentation
Option B: demographic segmentation
Option C: psychographic segmentation
Option D: behavioral segmentation
Correct Answer: behavioral segmentation ✔
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Option A: marketing logistics network
Option B: supply chain management
Option C: delivery network
Option D: physical distribution network
Correct Answer: supply chain management ✔
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Option A: internal sourcing
Option B: crowdsourcing
Option C: off shoring
Option D: off sourcing
Correct Answer: crowdsourcing ✔
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Option A: customer centered development
Option B: team based development
Option C: systematic product development
Option D: all of above
Correct Answer: all of above ✔
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Option A: direct channel
Option B: indirect channel
Option C: flexible channel
Option D: static channel
Correct Answer: direct channel ✔
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Option A: full time VMS
Option B: contractual VMS
Option C: administered VMS
Option D: corporate VMS
Correct Answer: contractual VMS ✔
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Option A: concept development
Option B: concept testing
Option C: material testing
Option D: market screening
Correct Answer: concept testing ✔
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Option A: product life cycle
Option B: customer lifetime value
Option C: product management
Option D: marketing management
Correct Answer: product life cycle ✔
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Option A: exclusive center
Option B: distribution center
Option C: inbound center
Option D: outbound center
Correct Answer: distribution center ✔
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Option A: interactive channels
Option B: marketing channels
Option C: pricing channels
Option D: basing point channels
Correct Answer: marketing channels ✔
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Option A: wholesaler-customer delivery network
Option B: customer-value delivery network
Option C: retailer-wholesaler delivery network
Option D: customer-retailer delivery network
Correct Answer: customer-value delivery network ✔
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Option A: Five steps
Option B: Six steps
Option C: Seven steps
Option D: Eight steps
Correct Answer: Eight steps ✔
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Option A: horizontal marketing system
Option B: vertical marketing system
Option C: static marketing system
Option D: flexible marketing system
Correct Answer: horizontal marketing system ✔
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Option A: conventional distribution channel
Option B: horizontal marketing system
Option C: vertical marketing system
Option D: static distribution channel
Correct Answer: vertical marketing system ✔
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Option A: Place
Option B: Product
Option C: Price
Option D: Promotion
Correct Answer: Promotion ✔
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Option A: Business portfolio
Option B: Relative market share
Option C: Market growth rate
Option D: Both a and b
Correct Answer: Market growth rate ✔
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Option A: casual research
Option B: exploratory research
Option C: descriptive research
Option D: both a and c
Correct Answer: casual research ✔
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The discomfort at the buyers end caused by conflict in post purchase behavior is classified as?
Option A: cognitive dissonance
Option B: post purchase behavior
Option C: both a and b
Option D: none of the above
Correct Answer: cognitive dissonance ✔
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Option A: Strengths
Option B: Weaknesses
Option C: Opportunities
Option D: Threats
Correct Answer: Weaknesses ✔
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Option A: personal sources
Option B: commercial sources
Option C: public sources
Option D: all of above
Correct Answer: public sources ✔
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Option A: prospecting and qualifying
Option B: pre-approach
Option C: approach
Option D: presentation and demonstration
Correct Answer: prospecting and qualifying ✔
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Option A: experimental research
Option B: ethnographic research
Option C: observational research
Option D: survey research
Correct Answer: survey research ✔
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Option A: sales promotion
Option B: inbound promotion
Option C: outbound promotion
Option D: organizational promotion
Correct Answer: sales promotion ✔
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Option A: marketing process
Option B: selling process
Option C: intermediation process
Option D: nominal process
Correct Answer: selling process ✔
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Option A: learning pricing
Option B: marginal pricing
Option C: competition based pricing
Option D: demand based pricing
Correct Answer: competition based pricing ✔
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Option A: stratified random sample
Option B: cluster sample
Option C: simple random sample
Option D: convenience sample
Correct Answer: stratified random sample ✔
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Option A: sales person
Option B: promoting manager
Option C: prospering manager
Option D: persuasion manager
Correct Answer: sales person ✔
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Option A: organizational climate
Option B: media climate
Option C: sales climate
Option D: outbound climate
Correct Answer: organizational climate ✔
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Option A: stratified random sample
Option B: cluster sample
Option C: simple random sample
Option D: convenience sample
Correct Answer: simple random sample ✔
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Option A: activates
Option B: interests
Option C: opinions
Option D: all of above
Correct Answer: all of above ✔
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Option A: price packs
Option B: sweepstakes
Option C: point of purchase promotions
Option D: cash rebates
Correct Answer: cash rebates ✔
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Option A: experimental research
Option B: observational research
Option C: ethnographic research
Option D: survey research
Correct Answer: observational research ✔
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Option A: cash refund
Option B: coupon
Option C: sample
Option D: premium
Correct Answer: cash refund ✔
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Option A: internal databases
Option B: external databases
Option C: outsourced databases
Option D: both a and b
Correct Answer: internal databases ✔
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Option A: would buy product
Option B: would not buy product
Option C: would get free products
Option D: would get discount
Correct Answer: would buy product ✔
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Option A: judgment sample
Option B: simple random sample
Option C: quota sample
Option D: convenience sample
Correct Answer: simple random sample ✔
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Option A: cash refunds
Option B: cash sample
Option C: sweepstakes
Option D: cents off deals
Correct Answer: sweepstakes ✔
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Option A: Two types
Option B: Three types
Option C: Four types
Option D: Five types
Correct Answer: Two types ✔
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Option A: external databases
Option B: outsourced databases
Option C: marketing research
Option D: both a and b
Correct Answer: marketing research ✔
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Option A: organizational promotion
Option B: consumer promotions
Option C: inbound promotion
Option D: outbound promotion
Correct Answer: consumer promotions ✔
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Option A: total costs
Option B: overhead costs
Option C: variable costs
Option D: fixed costs
Correct Answer: variable costs ✔
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Option A: point of differences
Option B: points of priority
Option C: points of membership category
Option D: point of similarities
Correct Answer: point of differences ✔
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Option A: physiological needs
Option B: social needs
Option C: safety needs
Option D: esteem needs
Correct Answer: social needs ✔
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Option A: characteristics of buyers
Option B: technological factors
Option C: the cultural environment
Option D: the economic environment
Correct Answer: characteristics of buyers ✔
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Option A: floor for cost
Option B: ceiling for prices
Option C: floor for prices
Option D: ceiling for cost
Correct Answer: floor for prices ✔
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Option A: everyday low pricing
Option B: high low pricing
Option C: low high pricing
Option D: both a and b
Correct Answer: both a and b ✔
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Option A: Four Cs
Option B: Four Ps
Option C: Four Ds
Option D: Four Ts
Correct Answer: Four Cs ✔
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Option A: industry supplies
Option B: industry services
Option C: business advisory services
Option D: accessory equipment
Correct Answer: business advisory services ✔
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Option A: contractual VMS
Option B: corporate VMS
Option C: administered VMS
Option D: all of above
Correct Answer: all of above ✔
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Option A: Designing a marketing strategy
Option B: Create customer delight
Option C: Understanding customer needs and wants
Option D: Capturing value from customers
Correct Answer: Understanding customer needs and wants ✔
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Option A: vertical marketing system
Option B: static distribution channel
Option C: conventional distribution channel
Option D: horizontal marketing system
Correct Answer: conventional distribution channel ✔
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Option A: $30
Option B: $33
Option C: $27
Option D: $34
Correct Answer: $33 ✔
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Option A: industry supplies
Option B: industry services
Option C: industry capital items
Option D: industry material and parts
Correct Answer: industry supplies ✔
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Option A: geographic segmentation
Option B: demographic segmentation
Option C: psychographic segmentation
Option D: behavioral segmentation
Correct Answer: behavioral segmentation ✔
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Option A: inbound distribution
Option B: outbound distribution
Option C: forward distribution
Option D: reverse distribution
Correct Answer: inbound distribution ✔
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Option A: Point of Differentiation
Option B: Positioning strategy
Option C: Targeting
Option D: Both b & c
Correct Answer: Positioning strategy ✔
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Option A: price
Option B: tax
Option C: discount
Option D: value added tax
Correct Answer: price ✔
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Option A: shopping specialty products
Option B: less convenient sought products
Option C: shopping products
Option D: unsought industrial product
Correct Answer: shopping products ✔
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Option A: cost ceiling
Option B: cost floor
Option C: price ceiling
Option D: price floor
Correct Answer: price floor ✔
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Option A: convenient specialty products
Option B: unsought products
Option C: sought products
Option D: convenient products
Correct Answer: convenient products ✔
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Option A: convenience consumer products
Option B: specialty consumer products
Option C: materials and parts in industrial product
Option D: capital items
Correct Answer: materials and parts in industrial product ✔
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Option A: Targeting
Option B: Market segmentation
Option C: Positioning
Option D: Differentiation
Correct Answer: Market segmentation ✔
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Option A: geographic segmentation
Option B: gender segmentation
Option C: psychographic segmentation
Option D: behavioral segmentation
Correct Answer: gender segmentation ✔
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Option A: types of customers
Option B: types of usage
Option C: types of quantity
Option D: types of positioning
Correct Answer: types of customers ✔
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Option A: franchise organization
Option B: member organization
Option C: link organization
Option D: administered organization
Correct Answer: franchise organization ✔
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Option A: divisional manager
Option B: top management
Option C: sales manager
Option D: marketing manager
Correct Answer: top management ✔
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Option A: New product in existing market
Option B: Existing product in new market
Option C: Existing product in existing market
Option D: New products in new markets
Correct Answer: Existing product in new market ✔
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Option A: Product
Option B: Price
Option C: Promotion
Option D: Place
Correct Answer: Promotion ✔
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Option A: tangible products
Option B: exchange of goods
Option C: product marketing
Option D: ownership of nothing
Correct Answer: tangible products ✔
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Option A: materials and parts in industrial product
Option B: supplies and services
Option C: capital items
Option D: consumer products
Correct Answer: materials and parts in industrial product ✔
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Option A: Strengths
Option B: Weaknesses
Option C: Opportunities
Option D: Threats
Correct Answer: Strengths ✔
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Option A: intensive territorial agreement
Option B: selective territorial agreement
Option C: inclusive territorial agreement
Option D: exclusive territorial agreement
Correct Answer: exclusive territorial agreement ✔
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Option A: intra-model logistic network
Option B: intermodal logistic network
Option C: intermodal transportation
Option D: intra-model transportation
Correct Answer: intermodal transportation ✔
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Option A: geographic segmentation
Option B: income segmentation
Option C: psychographic segmentation
Option D: behavioral segmentation
Correct Answer: income segmentation ✔
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Option A: $14.67
Option B: $18.67
Option C: $20.67
Option D: $25.67
Correct Answer: $14.67 ✔
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The procedure of displacement of long-established resellers by new intermediaries is classified as?
Option A: horizontal mediation
Option B: multiple mediation
Option C: disinter mediation
Option D: vertical mediation
Correct Answer: disinter mediation ✔
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Option A: differentiable segment
Option B: non-differentiable segments
Option C: intermarket segmentation
Option D: intramarket segmentation
Correct Answer: differentiable segment ✔
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Option A: Little fit
Option B: Strong fit
Option C: Good fit
Option D: Limited fit
Correct Answer: Little fit ✔
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The resources and dollars allocated to companies or products promotional program are classified as?
Option A: advertising messages
Option B: advertising budget
Option C: advertising strategy
Option D: advertising objective
Correct Answer: advertising budget ✔
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Option A: Butterflies
Option B: Barnacles
Option C: True friends
Option D: Strangers
Correct Answer: Barnacles ✔
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Option A: purpose of buying the product
Option B: quantity of buying the product
Option C: quality of bought product
Option D: all of above
Correct Answer: purpose of buying the product ✔
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Option A: Strangers
Option B: Butterflies
Option C: True friends
Option D: Barnacles
Correct Answer: Butterflies ✔
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Option A: sought specialty products
Option B: unsought consumer products
Option C: convenient specialty products
Option D: convenience products and services
Correct Answer: convenience products and services ✔
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The Company focuses on product improvements on continuous basis in the marketing concept called?
Option A: The product concept
Option B: The production concept
Option C: The selling concept
Option D: None of the above
Correct Answer: The product concept ✔
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Option A: The production concept
Option B: The product concept
Option C: The selling concept
Option D: The marketing concept
Correct Answer: The selling concept ✔
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Option A: specialty products
Option B: convenience services
Option C: augmented products
Option D: unsought industrial product
Correct Answer: specialty products ✔
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Option A: attention
Option B: acquisition
Option C: use or consumption
Option D: all of above
Correct Answer: all of above ✔
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Option A: 2 types
Option B: 3 types
Option C: 4 types
Option D: 5 types
Correct Answer: 4 types ✔
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Option A: persuasive advertising
Option B: reminder advertising
Option C: reminder advertising
Option D: all of above
Correct Answer: all of above ✔
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Option A: industrial accessory equipment
Option B: industrial office equipment
Option C: fixed equipment
Option D: installation
Correct Answer: industrial accessory equipment ✔
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Option A: sought products
Option B: unsought products
Option C: industrial products
Option D: specialty products
Correct Answer: specialty products ✔
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Option A: Product offered by company
Option B: Benefits produced by products
Option C: Experiences associated with products
Option D: None of above
Correct Answer: Product offered by company ✔
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Option A: convenience products
Option B: shopping products
Option C: customer value
Option D: branding
Correct Answer: convenience products ✔
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Option A: market offering
Option B: marketing mix
Option C: market segmentation
Option D: target market
Correct Answer: market offering ✔
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