Option A: cancellation principle
Option B: segregate principle
Option C: silver lining principle
Option D: golden lining principle
Correct Answer: silver lining principle ✔
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In the buying process, the group that have indirect impact on consumers is classified as __________?
Option A: primary groups
Option B: secondary groups
Option C: membership groups
Option D: formal groups
Correct Answer: secondary groups ✔
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Option A: psychogenic
Option B: biogenic
Option C: formal needs
Option D: monitored needs
Correct Answer: psychogenic ✔
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Option A: primary groups
Option B: secondary groups
Option C: membership groups
Option D: transaction groups
Correct Answer: secondary groups ✔
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Option A: lexicographic heuristics
Option B: eliminating heuristic
Option C: heuristics
Option D: conjunctive heuristic
Correct Answer: conjunctive heuristic ✔
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Option A: core consumer behavior
Option B: core values
Option C: multitasking
Option D: time constrained
Correct Answer: core values ✔
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Option A: expectancy elaboration model
Option B: value elaboration model
Option C: elaboration likelihood model
Option D: value likelihood model
Correct Answer: elaboration likelihood model ✔
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Option A: ideal self-concept
Option B: actual self-concept
Option C: self-concept
Option D: self-monitors
Correct Answer: self-concept ✔
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Option A: attribute uncertainty
Option B: customer self-confidence
Option C: money at stake
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: selective retention
Option B: selective attention
Option C: selective distortion
Option D: prepared distortion
Correct Answer: selective attention ✔
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The intensity of negative attitude and motivation, to comply which are the dependents of__________?
Option A: attitudes of others
Option B: anticipated factors
Option C: unanticipated situational factors
Option D: conjunctive situational factors
Correct Answer: attitudes of others ✔
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In marketing management, when a need arises to sufficient intensity level, it becomes__________?
Option A: demand
Option B: need
Option C: motive
Option D: behaviors
Correct Answer: motive ✔
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Option A: linking product to engaging issue
Option B: linking product to personal situation
Option C: adding an important feature
Option D: triggering emotions to personal values
Correct Answer: adding an important feature ✔
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Option A: selective attention
Option B: selective noticing
Option C: selective shopping
Option D: selective ad watching
Correct Answer: selective attention ✔
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Option A: drive
Option B: motivation
Option C: learning
Option D: cues
Correct Answer: cues ✔
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Option A: selective shopping
Option B: selective ad watching
Option C: selective attention
Option D: selective noticing
Correct Answer: selective attention ✔
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Option A: product consumption rate
Option B: product life cycle
Option C: product age
Option D: seller’s decision
Correct Answer: product consumption rate ✔
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Option A: functional risk
Option B: financial risk
Option C: attitude risk
Option D: factor risk
Correct Answer: financial risk ✔
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Option A: integrate loss
Option B: segregate loss
Option C: segregate gains
Option D: integrate gains
Correct Answer: integrate loss ✔
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In the buying process, the group that have direct impact on customers is classified as__________?
Option A: membership groups
Option B: primary groups
Option C: secondary groups
Option D: both A and B
Correct Answer: both A and B ✔
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Option A: high probabilities
Option B: low probabilities
Option C: integrate probabilities
Option D: segregate probabilities
Correct Answer: low probabilities ✔
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Option A: personal sources
Option B: commercial sources
Option C: public sources
Option D: experimental sources
Correct Answer: experimental sources ✔
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Option A: self-values
Option B: self-motivation
Option C: personality
Option D: self-goals
Correct Answer: personality ✔
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Option A: membership behavior
Option B: market behavior
Option C: database behavior
Option D: consumer behavior
Correct Answer: consumer behavior ✔
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Option A: market penetration
Option B: market division
Option C: market partitioning
Option D: customer classification
Correct Answer: market partitioning ✔
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Option A: selective attention
Option B: selective shopping
Option C: selective ad watching
Option D: selective noticing
Correct Answer: selective attention ✔
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Option A: availability heuristic
Option B: representative heuristic
Option C: anchoring heuristic
Option D: adjusting heuristic
Correct Answer: availability heuristic ✔
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Option A: geographically constrained
Option B: time constrained
Option C: money constrained
Option D: both B and C
Correct Answer: both B and C ✔
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Option A: long term memory
Option B: short term memory
Option C: permanent memory
Option D: None of above
Correct Answer: short term memory ✔
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Option A: brand personality
Option B: personality
Option C: self-goals
Option D: self-values
Correct Answer: brand personality ✔
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Option A: social factors
Option B: cultural factors
Option C: personal factors
Option D: all of the above
Correct Answer: all of the above ✔
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Option A: recognize problem
Option B: evaluation of substitutes
Option C: deciding information sources
Option D: research dynamics
Correct Answer: evaluation of substitutes ✔
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Option A: social risk
Option B: attitude risk
Option C: psychological risk
Option D: physiological risk
Correct Answer: social risk ✔
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Option A: critical accounting
Option B: decision accounting
Option C: mental accounting
Option D: geographical accounting
Correct Answer: mental accounting ✔
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Option A: public sources
Option B: media sources
Option C: personal sources
Option D: commercial sources
Correct Answer: personal sources ✔
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Option A: anchoring heuristic
Option B: adjusting heuristic
Option C: availability heuristic
Option D: geographical heuristic
Correct Answer: availability heuristic ✔
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Option A: linking product to engaging issue
Option B: linking product to personal situation
Option C: triggering emotions to personal values
Option D: adding an important feature
Correct Answer: linking product to engaging issue ✔
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When customers evaluate more than one positive dimension separately, it is classified as__________?
Option A: segregate loss
Option B: segregate gains
Option C: integrate gains
Option D: integrate loss
Correct Answer: segregate gains ✔
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Option A: time constrained
Option B: money constrained
Option C: availability constrained
Option D: geographical constrained
Correct Answer: money constrained ✔
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Option A: total set of brands
Option B: brands awareness
Option C: consideration set
Option D: availability set
Correct Answer: brands awareness ✔
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Option A: physical risk
Option B: functional risk
Option C: financial risk
Option D: social risk
Correct Answer: functional risk ✔
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Option A: self-concept
Option B: self-monitors
Option C: ideal self-concept
Option D: actual self-concept
Correct Answer: self-monitors ✔
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Option A: satisfiers and dissatisfies
Option B: formal and informal
Option C: regular and irregulars
Option D: all of the above
Correct Answer: satisfiers and dissatisfies ✔
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Option A: membership groups
Option B: formal groups
Option C: transaction group
Option D: informal groups
Correct Answer: membership groups ✔
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Option A: word associations
Option B: sentence associations
Option C: Company associations
Option D: brand associations
Correct Answer: brand associations ✔
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Option A: discounts
Option B: lesser prices
Option C: warranties
Option D: low demands
Correct Answer: warranties ✔
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Option A: elaboration route
Option B: central cues
Option C: value cues
Option D: peripheral route
Correct Answer: peripheral route ✔
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Option A: peripheral route
Option B: central route
Option C: expectancy cue
Option D: value cue
Correct Answer: peripheral route ✔
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Option A: public sources
Option B: experimental sources
Option C: personal sources
Option D: commercial sources
Correct Answer: public sources ✔
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Option A: economic factors
Option B: global factors
Option C: environmental factors
Option D: cultural factors
Correct Answer: cultural factors ✔
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Option A: technical repositioning
Option B: product repositioning
Option C: psychological repositioning
Option D: physiological repositioning
Correct Answer: psychological repositioning ✔
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Option A: time risk
Option B: cost risk
Option C: availability risk
Option D: choice risk
Correct Answer: time risk ✔
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Option A: social classes
Option B: economic variables
Option C: internal factors
Option D: external factors
Correct Answer: social classes ✔
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Option A: selective distortion
Option B: subliminal perception
Option C: selective retention
Option D: selective attention
Correct Answer: subliminal perception ✔
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Option A: performance shorts of expectations
Option B: performance meets expectations
Option C: performance exceeds expectation
Option D: post purchase actions
Correct Answer: performance shorts of expectations ✔
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Option A: post purchase actions
Option B: performance exceeds expectation
Option C: performance shorts of expectations
Option D: performance meets expectations
Correct Answer: performance exceeds expectation ✔
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Option A: anchor framing
Option B: critical framing
Option C: adjustment framing
Option D: decision framing
Correct Answer: decision framing ✔
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Option A: planned attention
Option B: selective distortion
Option C: planned distortion
Option D: planned retention
Correct Answer: selective distortion ✔
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Option A: competitive de-positioning
Option B: competitive repositioning
Option C: physiological de-positioning
Option D: brand repositioning
Correct Answer: competitive de-positioning ✔
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Option A: selective ad watching
Option B: selective noticing
Option C: prepared distortion
Option D: selective attention
Correct Answer: selective attention ✔
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Option A: eliminating heuristic
Option B: heuristics
Option C: conjunctive heuristic
Option D: lexicographic heuristics
Correct Answer: heuristics ✔
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Option A: attitude risk
Option B: psychological risk
Option C: physiological risk
Option D: social risk
Correct Answer: psychological risk ✔
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Option A: motivation
Option B: perception
Option C: loyalty
Option D: status quo
Correct Answer: perception ✔
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Option A: selective noticing
Option B: selective shopping
Option C: selective attention
Option D: selective retention
Correct Answer: selective retention ✔
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The needs that arise from physiological states such as hunger and thirst are classified as_________?
Option A: basic need
Option B: formal needs
Option C: informal needs
Option D: sufficiency needs
Correct Answer: basic need ✔
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Option A: prospect theory
Option B: integration theory
Option C: segregation theory
Option D: alternative theory
Correct Answer: prospect theory ✔
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Option A: integrate probabilities
Option B: segregate probabilities
Option C: high probabilities
Option D: low probabilities
Correct Answer: high probabilities ✔
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Option A: elaboration likelihood model
Option B: value likelihood model
Option C: expectancy elaboration model
Option D: value elaboration model
Correct Answer: elaboration likelihood model ✔
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Option A: associative network memory model
Option B: distributive network memory model
Option C: classified network memory model
Option D: representative network memory model
Correct Answer: associative network memory model ✔
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Option A: ideal self-concept
Option B: actual self-concept
Option C: self-concept
Option D: self-monitors
Correct Answer: actual self-concept ✔
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Option A: culture
Option B: relatives
Option C: supply by company
Option D: demand by others
Correct Answer: culture ✔
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Option A: recognize problem
Option B: search of information
Option C: deciding information sources
Option D: problem analysis
Correct Answer: recognize problem ✔
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Option A: central cues
Option B: value cues
Option C: peripheral cues
Option D: value route
Correct Answer: peripheral cues ✔
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Option A: internal factors
Option B: external factors
Option C: social classes
Option D: economic variables
Correct Answer: social classes ✔
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Option A: peripheral heuristic
Option B: anchoring heuristic
Option C: geographical heuristic
Option D: adjusting heuristic
Correct Answer: anchoring heuristic ✔
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Option A: adding an important feature
Option B: triggering emotions to personal values
Option C: linking product to engaging issue
Option D: linking product to personal situation
Correct Answer: triggering emotions to personal values ✔
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Option A: multitasking
Option B: motivational aspects
Option C: time constrained
Option D: money constrained
Correct Answer: multitasking ✔
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Option A: lexicographic heuristics
Option B: eliminating-by-acceptance heuristic
Option C: heuristics
Option D: conjunctive heuristic
Correct Answer: eliminating-by-acceptance heuristic ✔
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Option A: memory revival
Option B: memory retrieval
Option C: memory encoding
Option D: memory decoding
Correct Answer: memory retrieval ✔
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Option A: leader groups
Option B: party groups
Option C: aspiration groups
Option D: associative groups
Correct Answer: aspiration groups ✔
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Option A: financial risk
Option B: social risk
Option C: physical risk
Option D: functional risk
Correct Answer: physical risk ✔
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Option A: aspiration groups group
Option B: associative group
Option C: dissociative group
Option D: inspiration group
Correct Answer: dissociative group ✔
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Option A: lifestyle
Option B: personality
Option C: role
Option D: status
Correct Answer: lifestyle ✔
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Option A: motivational process
Option B: sampling process
Option C: perceptual process
Option D: technical process
Correct Answer: perceptual process ✔
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Option A: family orientation
Option B: inspirational orientation
Option C: group orientation
Option D: opinion orientation
Correct Answer: family orientation ✔
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Option A: value cues
Option B: central route
Option C: peripheral route
Option D: central cues
Correct Answer: central route ✔
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Option A: less attention
Option B: heightened attention
Option C: data attention
Option D: research attention
Correct Answer: heightened attention ✔
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Option A: fake positioning
Option B: real positioning
Option C: brand positioning
Option D: market positioning
Correct Answer: real positioning ✔
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Option A: discrimination
Option B: motivation drive
Option C: motivation cue
Option D: behavior learning
Correct Answer: discrimination ✔
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Option A: self-concept
Option B: self-monitors
Option C: ideal self-concept
Option D: actual self-concept
Correct Answer: self-concept ✔
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Option A: temporary memory
Option B: motivational memory
Option C: long term memory
Option D: short term memory
Correct Answer: long term memory ✔
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Option A: associative leader
Option B: inspiration leader
Option C: opinion leader
Option D: group leader
Correct Answer: B. inspiration leader
C. opinion leader ✔
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Option A: lining principle
Option B: cancellation principle
Option C: golden lining principle
Option D: segregate principle
Correct Answer: cancellation principle ✔
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Option A: learning
Option B: breaking
Option C: motivation
Option D: drive
Correct Answer: drive ✔
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Option A: product value analysis
Option B: product performance analysis
Option C: product cost analysis
Option D: product marketing analysis
Correct Answer: product value analysis ✔
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Option A: corporate terms
Option B: monetary terms
Option C: approving terms
Option D: influencing terms
Correct Answer: monetary terms ✔
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Option A: business markets
Option B: consumer markets
Option C: elastic markets
Option D: inelastic markets
Correct Answer: business markets ✔
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Option A: vertical hubs
Option B: horizontal hubs
Option C: geographical hubs
Option D: functional hubs
Correct Answer: vertical hubs ✔
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Option A: initial awareness stage
Option B: growth stage
Option C: evaluation stage
Option D: all stages
Correct Answer: initial awareness stage ✔
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Option A: systems contracting
Option B: system selling
Option C: systems buying
Option D: dealers
Correct Answer: systems buying ✔
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